Jeff From Tvboxset.com
Toronto,#2UPDATE Employee
Thu, August 02, 2007
Dear client, first and foremost i would like to apologize for your trouble regarding this matter , as i recently came across this posting i would like to reassure you that you have not been defrauded or voluntary ignored . Unfortunately at this moment i cant precisely know what went wrong with your transaction, but can only assume that this issue is only a matter of a misplaced order , lost in transit , damaged in transit or simple never delivered for unknown reasons. I would also like to apologize for the lack of communication , we have had a some issues in that department and that problem has been resolved. For resolution please email at [email protected] your full name phone number order number (if you have it ) Date of purchase and a brief description of your situation Also be informed that some postings claim or assume that tvboxset is associated or responsible for wrongdoing in similar DVD sites , we are 100 % not associated or responsible for any transactions in any other site except for tvboxset Sincerely yours, Jeff Tabares