- Report: #375785
Complaint Review: SYMANTEC NORTON 360 - Internet
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SYMANTEC NORTON 360
www.Norton.com Internet, U.S.A.
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SYMANTEC NORTON 360 Antivirus Software DOES NOT PROTECT YOUR PC INTERNET
Almost 2 years a go, i did purchase a SYMANTEC NORTON 360 software to protect 2 of my laptops. and 1 pc. at my house ageints the spyware and smiler virisus.(recomended by microsoft). I think i did pay them almost $70.00 for that service. after 1 year the Pc i had at home got a spyware, i can not do anything with the pc ( very slow and spyware add is in it.) i was very upset becouse i just paid second time for second year for my 3 computers. the important one was my pc. becouse i had little over 5000 pictures of my kids and family. We did spend over 3 years taking those pictures.( i dont have them any longer).How ever, i did contact customer support of norton 360. when i try to explain the problem, (the spywaer on my pc). the tech support told me they can fix that problem but i have to pay them $99.00 for that. I wa so angery.. than i asked why did i paid for sofware doesnt protect my pc? the answer was very sad.." IT DOES NOT PROTECT 100%" He told me. i have to pay the tech online to save my pc.I didnt pay him..i was going to pay somebody alse to save my computer.NOT THEM. 2 days pass by and my computer crashed. i can not explain my anger. I start shoping for new antvirus software for my laptop's and less than a week my own laptop has the same spyware virus. I did purchase webroot software to protect my laptop. Please if you in the prossess to get you slef a norton 360, THEY DONT PROTECT YOUR COMPUTER 100% ( what they told me ) and you have to pay them AGAIN to get a help.My kids pictures were very important to me , I DONT HAVE THEM ANY LONGER. JUST BECOUSE I DID TRUST NORTON 360. AND PAY THEM TWICE.
Kartal
ORLANDO, Florida
U.S.A.
Kartal
ORLANDO, Florida
U.S.A.
