Be
Colorado Springs,#2UPDATE Employee
Sun, September 02, 2007
Well, first off the bat, if you provide them proof that you are moving out of the country (such as some kind of bill with your international address or some other proof that you are moving/living outside of the U.S.) then they will waive that 200.00 early termination fee. Look in your Terms and Conditions (you should have read those by now) and you will find it; any rep you speak with over the phone should know this anyhow. Maybe it's simply a communication problem. As for signing a contract, the minimum contract with T-Mobile is 1 year, not 2. You get a higher discount with 2, maybe you just didn't ask about the 1 year? Or maybe you activated at an authorized dealer (3rd party retailer) that does not offer 1 year contracts. Either way, nobody MADE you sign a contract. You made that choice; you could just as easily signed a contract with Cingular or Verizon, or you could have gone with a prepaid service. As for prepaid not having the international calling you need, that's what landlines or calling cards are for. The international rates for all cell phone carriers are extremely high, so getting a cell for that option seems a little silly. With prepaid you can still use a calling card to make international calls, and you'd be saving yourself money using a calling card as well. As for the phones, with T-Mobile and Cingular, you have the option of buying a different phone, like the Nokia you purchased, to use with their service; so again, very poor excuse. And, maybe a better solution, I believe your Nokia E65 will support a VOIP provider, such as SKYPE, which makes international calling super cheap. That might be something to look into. Also, I assure you the U.S. is not the only country with cellular contracts; check out the U.K., Germany, Ireland, Spain, Canada (they have 3 year contracts), etc, etc... The contracts are certainly there (in part) to subsidize the cost of the phones. And lastly, customer's do have a choice, though I agree it's not much of one. It's getting to the point of, "Do I go to Company A for service or Company B." Those are the choices and you get to pick. However, you also have the right not to choose. If it's such a hassle, and if you're a slave to these corporations, you can choose not to be.