- Report: #538252
Complaint Review: Target Coporation - Internet
Reported By:
Doug -
Gonzales, Louisiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Target Coporation
55403 Internet, United States of America
Phone:
612 304-6073
Web:
www.target.com
Categories:
Business Rating:
(0)
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Target Coporation Target.com Target Cancelled my order, Internet
On Black Friday (Nov. 26, 2009) I ordered two TOM TOM 340S GPS units from Target online. I received an order confirmation for these two Christmas gifts. A week or so later I checked on them. They had not been shipped. No problem, I assumed they were busy with Christmas orders. I chacked again on Dec. 11, 2009. My order could not be found and had been cancelled. I found this out after calling their online service center. I was told \"Sorry\". They didn\'t have enough units to fill all the orders. I could have gotten it from Amazon and others for the $97 price if they had not accepted my order or had let me know that it was not coming. I called Guest Services and was told the same, \"Sorry\". No offer for a rain check or to make the order good. I checked the local store and they had plenty of them in stock but would not honor the price. I called for a District Manager but have not gotten a return call. Guest Services fianlly responded to an email with an offer to set up a $20 discount on my next order. The TOM TOM has now gone back to $249 at the local store. What a deal!! I will never shop Target again! I ordered from Amazon, Sams Club, Wal Mart, J&R Music, Lowes etc. this year and all went well. Target should have bent over backwards to get my order to me and did not even try.
