- Report: #1103098
Complaint Review: Target Corporation - Madison Wisconsin
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Target Corporation
Madison, 53590 Wisconsin, USA
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Target.com
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Target Corporation Over charging with deceptive advertising Madison Wisconsin
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Black friday online ad & in the sales flyer stated Dr. Dre Solo headphone for $115 during black friday. I tried to order via the website & it would not allow to add to the cart that is is an in-store only not available online. I then called local stores found one that had it in stock. Confirmed with the associate the price of $115. Drove to the store and purchased the item. In my rush & since it was hectic in electronics it didn't hit me until walking toward the ext that wait that price didn't seem right. I then pulled out the receipt and noticed I was over charged. I went straight to the Customer service desk & explained & I was told that they can't price match anything on the website during black friday. That I needed to order online for that price. I had them pull up the site themselves and showed them that it won't allow & that it is not stating "Sold Out" that it says unavailable meaning in- store only. I was told too bad and to call corporate. So I did just that and was told that they too won't honor the price that is on their website and in the flyer. I was given a reference number & said I could return the item and get my money back if I wanted. Well it is a xmas gift so I do not want to return it I just want the price that was advertised. My bigger point is just think how many times this is done to customers who don't realize it & are over charged. Now muliply that by the thousands across many locations all across the country. How much extra $ is Target gaining by stealing???? I will be pursuing with the media.
1 Updates & Rebuttals
Robert
Irvine,California,
Which ones..
#2Consumer Comment
Sat, November 30, 2013
I am not sure which ones you bought in the store but they did have ones on sale for $115. How do I know..I went early Friday and picked up a pair for a gift.
Whether or not the people in store understood what you were asking, but I have a feeling if you went in with a different line of questioning you probably would have found them. Such as asking...where are the ones that are $115 on sale.
The only thing I did notice is that I don't believe that the color you showed was on sale in the stores, so it is possible that when you called you were not clear on exacty which ones(ie the specific color) and there was the confusion. But as for them price matching..yes you will rarely find stores pricematching on black friday even from their own web sites.
