MLS582
United States of America#2UPDATE EX-employee responds
Wed, December 14, 2011
Your right, its not good to justify what Target does, when and if its wrong. Look at how many people are showing how different Target National Bank is, compared to another bank, then I see why their surprised.
Robert
Irvine,#3Consumer Comment
Sun, October 02, 2011
Target is taking autopayments AFTER the statement balance is paid in full and in advance of the next statement.
- Your statement CLOSED on 8/28, the payment was taken on 8/29. Since your statement closed on 8/28 because of your charges earlier in August you did now have a statement balance of $132 on 8/29, so the Autopayment was taken out correctly. Yes, even if you don't physically have the statement as far as the creditor is concerned you are in the next billing statement.
I would guess that everything after that fact relates to this mis-understanding and you trying to get everything "even" without realizing the actual effects of when payments were being applied.
Now, the question is who set up the Auto payment for 8/29, and was it a one-time or recurring payment? I would suggest that if you set up Auto Payments you change the date to a date not so close to the Closing Date of the previous month. Perhaps 1-2 days before the actual due date. If you are paying your bill full in month it doesn't matter if you pay it on the first day of the billing period or the due date. If you are paying through Target you should be able to actually set it up for the actual due date, but 1-2 days before gives you a cushion just in case something goes wrong with the auto-pay you still can make a payment without it being late.
PA829
Paso Robles,#4Author of original report
Sun, October 02, 2011
Actually this has nothing to do with refunds. Target is taking autopayments AFTER the statement balance is paid in full and in advance of the next statement. This is why I am showing a credit balance each month. Yes, I could cancel autopay and they would have to wait until I see and verify the paper statement but they send those out so late that they arrive the day they are due.
MLS582
United States of America#5Consumer Comment
Sun, October 02, 2011
" The issuing bank on your credit card is ultimately responsible for how soon it will show up on your statement. Usually, your refund will appear on your statement in one to two billing cycles. The maximum time allowed for a refund is four to six weeks."