Complaint Review: Target - Mechanicsville Virginia

Please dont come back to Idaho and dont claim being from our state. We try to keep people like you from entering, mainly because they never leave and just continue to multiply. So you have admitted to retail experience, but somehow I think you spent more of your time trying to find ways to get around store return policies. Did you work at Walmart in Boise? Im still struck of how stupid, having retail experience and knowing to have a reciept, that you are. I do hope that you didnt take your husbands last name. (Whisper) It might make his family mad to know they have someone like you breading in the family.

So I asked previously if you worked retail and it is a yes. Here is your direct quote "And yes, I have worked retail plenty to know that Target has the WORST customer service. Their wedding/baby registers bring them TONS of business, yet, we are the ones who get screwed. How fair is that?" Every Target I have been in has been wondeful. People are friendly and willing to help. Once or twice i wasnt able to get someone to help me, but it was very busy. So to further state that you must not only be out to cause problems with people, but people will not help you and that their customer service sucks. You must have a nasty look on your face, bad breath, or something that causes problems with customer service. Oh by the way, I used the registry from my son who I let scan things for christmas for all relatives to purchase and send. I also informed them that they need to include a gift reciept. How easy was that? Oh and to give you one more slap in the face to put you down for your stupidity is that once the registry is printed, be it wedding, baby, or kid, that it states directly on the front page of how to use the form, that there is a notation to include a GIFT RECIEPT. I hope you dont shop at Target anymore because its people like you who commit fraud that causes retailers to increase prices to cover loss. CHeers

I was reading how this poor college student was taken by $20 at target and that her registry was a waste of time. How they owe her $20.00. Can you prove you paid full price on that item? Of course not your dumb and lost your reciept. I was shopping there today and decided I would ask about their policy. Here is what you stated in "" "Target's return policy for their registry crap changed August 8, three days before we got married. If anyone knows their gay policy, it's me. I've spent enough of my time dealing with them. When we registered in June and explained the situation, they told us that we would have no problems returning extra items and things that were not on the registry. They assured us that they could help us out. Then the policy changed. That is not my fault, it is theirs." Here is what I found from my local Target They did change thier policy August 8th, 07 where they do not perform lookups from registries. I asked why and they stated "people have become fraudulent in their returns thinking that we will return everything that was on the list (purchased or not even from another store). "This list is provided as a function to help them with convenience and service so that they dont have to mail out 10 pages of items". The service desk person also stated that as a convenience that all registries before August 8th would fall under the old program and would still be used as a form of lookup, but those registering after Aug 8th would fall under the new program of no lookup without a reciept. As for what you stated above quoted from your original reply is that you know their return policy. Hmm, if you did know the return policy you would have stated to your guests that they include gift reciepts. Are you blonde? As for helping you out by the store, hmm, I think you are a silly ex-school girl that has not really had to work while going to school. Sits and complains about anythign and everything. Have you ever worked retail girl? I didnt think so. No store will every state that they can help you and will do everything. It just doesnt happen anymore. You have to protect yourself and by the way you have stated your case and post comments that you are going to go through life causing disruption and being fraudulent. I'de jump if I was like that...

Targets return policy has not changed in over 10 years. It states on the back of the receipt and at the service counter that all returns require a reciept and must be in new, unused and resellable condition. All (ALL) items sold that are (possible) gift items have a gift reciept attached regardless if you want one or not. Also, when (you) registered (you) recieved information in (your) packet that provided (you) with information stating to include the gift reciept with the gifts. (Clear right?). In the retail industry we deal with people, such as yourself, that try to cheat the system in order to make your life more convenient. Many retailers, in order to remain profitable, must provide its shoppers with guidelines on returning items to prevent fraudulent/deceptive activity. This is why many require a receipt and have a 90 day return policy. Remember that it is a privilege for you to conduct purchases on private property with any retailer and that you must obide by thier policies. Reasons for strict guidlines: Take a look at what is causing people to become basically renters of products. Example: A person buys and uses a product for an unspecified amount of time until they need another to replace the item or it breaks and expect a new one for free. Here comes a retailer that will take anything back and is marginally profitable-Walmart. I also love it when people purchase a product at another retailer and spend $10 on sale and trys to return it to a store that sells the product for $15 and expects to gain money for not having a reciept. The retailer is now paying you money for dishonest activity (God will judge you!). Again I site Walmart with this practice of taking back nearly anything to make you happy. So once again we are dealing with a retailer that is so flexible that all of retail (big and small) suffers because of complaints that we cannot do enough like them. Next, a person buys an item, uses it for 1 year and it breaks. They return to the store and purchases another item and places the old one in the box upon return. Now the purchaser states that the item is defective and wants their money back. Hmm, a process that again is fraudulent where you gain by deception and the business loses due to damaged product that now will be occupying a landfill. There are many more examples of why a person should always hold onto their reciept or get a gift reciept, but I think I stated enough info above for the record. Sham on you for your dishonesty. Sham on you for probably not providing your wedding guests with simple instructions. What about that gift reciept from the person? I bet they lived next door to you because simply stated (you are lazy and a complainer). Also, if you knew that you were moving away, why did you not just specify gift cards or certificates rather than wasting time of your wedding guests driving around town looking for that right item that you would later be returning. IF I were a guests at your wedding and I found this out I would have shoved the cake in your face myself. I hope things get better for you in your world you call your life.

Ok, so you have me beat on weddings attended. To each his own I guess, but it must be nice to have rich parents that can afford two receptions because people that pay for weddings on their own as my wife and I did (about 75% of the total cost came from our own pocket) don't have that luxury. Being well liked has nothing to do with it, I think you are spoiled, but that's just my opinion. Besides, 23 is too young to be getting hitched, you haven't lived your life, but this forum isn't the place for that dispute. Oh - I went to two weddings in 5 days, one in Florida and one Kentucky, so I know how much trouble they are. You didn't answer my question, where would have created a registry if you could do it all over again? Can you prove Target changed their return policy on the date you claim? If that was true, then I would think Target would know what date the items were bought from your guests. I would also think if the return policy really effected those purchases, they would have accomdated. Did you ever write a letter to corporate explaining your situation? You would be surprised how much of a difference that may make. Jim - I am with you on Wal-Mart, and I suspect you and I may have the same reasons. Mike Waldorf, MD

needs to hit the reading and comprehension books and stop harassing a store that clearly states what their return policies are as well as posting in every single thread about said store. I also think people were told to get multiple of the same items just so you could go back and scam the store. That is theft.

Again, nobody cares about your opinion. If you thought this was a site where your writings would not be challenged, you are sadly mistaken - again. You provided the facts of your case, and they are lacking in anything resembling a rip-off, except of course in these areas: 1. When you ripped off the store and violated their return policy. 2. When you were cheated out of $20 while violating their return policy. If you want milk and cookies for feeling hurt by the big, bad corporation whom you cheated, don't be surprised when you don't get it. You are hardly a child, and I would think you get this by now - however, I suppose you haven't yet. So here we go: 1. You are an adult now. If you signed up at Target for a registry rather than someplace that would take anything back, anytime for a full refund, then you should not have registered at Target. The August date you claim is not relevant because - again - you could not have received a full refund without a receipt from Target. The only retail establishment I know that will accept ANYTHING without a receipt is Nordstrom. You might have received credit..... just not a refund. 2. Policy is not singled out to screw you personally. It is a business decision made by a company. If you don't like their policy, then shop elsewhere. I don't go into Walmart for reasons I won't name here because they are personal to me. But if you shop there, register there, eat there, etc.... you have to live by the rules. Sometimes policy is made because people try to steal from a store (WOW, I guess you should know about that, right?) and their responsibility is to limit exposure. So you cheated a Target? Congratulations, you're a born scam artist. 3. If you're going to move 4400 miles (if you're moving west, that would be 1000 miles into the ocean), then don't choose a mover off the internet. Your Target experience will soon be forgotten compared to the hell you'll be going through by choosing a mover through the internet. If you're going to U-Haul yourself, we'll light a candle in the hope you'll make it in one piece. 4. Your college degree means nothing unless you're willing to use what you learned for good in the world. Manipulating a store policy is not good, and the $20 you were ripped off is the right amount of karma coming back to you for doing what you did. Bottom line - you ripped off Target, and that by your own admission.

To Bart: I never stole anything. Don't be stupid, read the whole story. To Mike who is not as smart as he would like to think he is: We were engaged in February, and married in August. Six months, since I doubt you can figure that out yourself. I'm 23, and in the last five years have attended well over 20 receptions/weddings. Double what you have attended, and I would say that more than 70% had two receptions. In the next three months I will be attending four more. All four with a reception in two states. Two receptions is very common. The only ones who did NOT have two were the ones who lived in the same city. Start getting out more, and start talking to people who come from different states so that you might understand the situation. Our older parents decided that they wanted two receptions. If you have problems with that, talk to them cause they planned it and paid for it. For the record, our friends that we met in Idaho wanted to throw us a third, unofficial reception, but we just had a small party instead, no gifts. Excuse me if we're a nice couple and are well liked. Target's return policy for their registry crap changed August 8, three days before we got married. If anyone knows their gay policy, it's me. I've spent enough of my time dealing with them. When we registered in June and explained the situation, they told us that we would have no problems returning extra items and things that were not on the registry. They assured us that they could help us out. Then the policy changed. That is not my fault, it is theirs. Regardless of what you people think, I am not alone or being ridiculous. Start talking to other newly weds and people in line returning items. I am tired of having to explain myself, and I stand by everything I have said. If you are still having trouble understanding, reread everything. The whole point of this was to prevent others from the same situation, not to listen to other people attack me personally. Target was in the wrong. Anyone who has problems should take it up with someone else. I will still go to Target (til the gift cards are gone, we still have some thanks to the many, many gifts we recieved) and stop every shopper I see who has a registry list in their hand and explain what a awful store they are. I will continue to tell every engaged person I meet the same story. I can do that if I want, it's my life, my opinion and my time. If you don't like it, I don't care. And since I'm in a college town where many people are getting married, I will be effective in warning other people. So despite your silly comments, I still hate Target, I still stand by everything I have done and said as valid and legal, and guess what! My life will still go on and I'm not responding anymore.

Anna, what you think is fair and right is of little consequence and relevancy. What matters is whether the policy is appropriate under the circumstances. It would seem appropriate in every case to ask for the receipt, in order to generate a refund, except in cases where the item is a Target-brand. Even an item with a Target-stamp on it can be forged from someone within the company as a way to steal from the company, so your argument that they should simply accept anything back that was a duplicate without any evidence of a receipt lacks any persuasive evidence of a rip-off. Your claim also lacks credibility in that Target didn't JUST change their policy; it has been policy for some time. This is clearly visible in the store, on their website, etc... so lack of disclosure is not an issue. Call the $20 they took from you as a restocking charge for the rip-off you perpetrated against them and call it a day. Next time, don't shop at Target. You can try that bastion of fairness for American Labor we call Walmart. LOL.

Since you decided to respond to me directly. I have been to 10 weddings since 1998, some in the 20 and 30 something age range, some older. Not one has had a 2nd reception, and counting my own, 2 of the weddings had over 100 people each attending. Most of the ones I have attended have been outside the Washington DC area, and why could a lot of people come, because the couple had a date planned at least six months out. My wife and I had the date figured out within 48 hours of getting engaged, and all of my relatives and her relatives knew about it (mine came from PA/OH and her's from Michigan). So, I don't think it is as common as you think. Oh - a wedding we went to in October, her family and friends came from Idaho, his from NY and NC, and some others in-between, to where, you guessed it, the Washington DC area. Oh - they planned their wedding in six months! Now, how in the world did you end up with so many of one item? If your "guests" would have used the registry correctly, this wouldn't have happened. The only items we returned (and we used Macy's) were dinnerware in which we didn't get the entire set, and therefore felt we had no use for it. Macy's gave us gift cards to use, which we used in their store within 2 weeks. We got a lot of the small stuff with the cards. Why would ask for receipts? Simple, what if something is broken. You need some type of proof it was a gift. I think the same rule applies for birthday and holiday gifts too. I don't think it is tacky, and a lot of the gifts we got had gift receipts just in case. Also, if your guests choose for some reason to use the registry and not let the cashier know, then that is how you end up with an abundance of items. I am wondering, if you had the chance to do it all over again, where would have y'all registered? Here is Target's return policy: http://www.target.com/b/602-2146978-8217453?ie=UTF8&node=10665391 Online Return & Exchange Policy for Purchases & Gifts Target.com Return Policy We will issue a full refund for most items returned in new condition within 90 days of the shipment date. Please note that all returns to Target must include either the original receipt or a Gift Receipt. Target.com Exchange Policy While we can replace damaged or defective merchandise, we can't exchange items. In order to get exactly what you want as quickly as possible, simply return the unwanted item for a refund and place a new order for the item you want. Visit our Online Returns Center for return options. When we receive your return, we'll issue a refund. If the item was sent to you as a gift, we'll send you an e-GiftCard for the amount of the refund. We're unable to honor previous sale prices or promotions when you place your new order. Receipt Required for All Returns Please note that all returns to Target must include either the original receipt or a Gift Receipt. If you do not have the original receipt, Team Members may be able to locate the original receipt information if you purchased the item with a credit or debit card and if you present this card at time of return. Gift Givers are strongly encouraged to include a Gift Receipt whenever a gift is purchased. Gift Receipts do not display any price information and make it easy for gift recipients to return their items if necessary. Gift Givers are able to request as many gift receipts as they would like during checkout at any Target store. Gift Givers are able to obtain as many Gift Receipts as they like after time of purchase by bringing their original receipt to Guest Services in any Target store. Gift Receipts for items purchased through Target.com are available at any time through the Online Returns Center. Mike Waldorf, MD

You're a thief and were called on it. Too bad.

To Mike in Maryland-two wedding receptions is very common these days. Get more friends and you will see. I grew up in Texas, he grew up in Virginia and we met at school in Idaho. We did not feel like it was neccesary to force everyone to come either place, as we had MANY family members/friends in both places. Our parents who are in their 50's and 60's wanted two receptions-so don't tell me I'm not grown up. They're plenty old enough to decide if they want two receptions for their kids then they can have to receptions. And yes, I have worked retail plenty to know that Target has the WORST customer service. Their wedding/baby registers bring them TONS of business, yet, we are the ones who get screwed. How fair is that? How hard is it for people to understand that it is rude and tacky to ask for reciepts as well as requesting them to purchase off your registry? If people want to buy us gifts, I will just be grateful and send them a thank you note... and then return the extras on my own. What the hell am I going to do with four waffle irons, a fridge, and 10 other items that are all the same? Exactly-return them for store credit. Except.. wait... Target won't do that, even if it IS on the registry. To return something on the registry it must be registered for AND purchased. I appreciate those who support me. For the rest of you pricks who have their heads so far up their butts they can't see what the real problem is-get a freakin life and leave a college student alone. Seriously. And don't shop at Target.

I always find it funny to read complaints on here about people wanting to return stuff and being unsuccessful. I can't believe the original poster has worked retail before (most people that complain have never worked in retail and therefore don't know too much about how it works) and still pulled a scam like this. I just got married in March 2007, so we know how registries work. We were in the same situation in terms of needing a store that was countrywide. We opted to use Macy's for everything. Some people gave gift cards, but hardly anyone went off the registry. We had to return one thing, and that is because my parents ordered a Flavia Coffee maker, had it shipped to my in-laws house, and somehow a comforter set got in there. The packing slip even said coffeemaker, so it was a simple swap. For the record, I always ask for gift receipts, even if it may look bad. Why, because some people aren't smart enough to print the registry at the store, and then have the cashier scan it to mark off the items that are bought. Something tells me the original isn't that grown up either, I mean, two receptions? Why? If you planned the wedding far enough out, people will find a way to get there. We had people from Michigan as well as Oklahoma come to our wedding, why, because we had the date figured out 11 months in advance. Wal-Mart is a lousy store to shop in anyway. We didn't think about using Target, but one of my friends that got married in October did. The only issue I had was finding what they had on the registry, had to go to two different stores, but I had no problems. Yes, I got a gift receipt just in case. If you request an item from Macy's to be shipped to a different destination (we did because we planned on opening all the packages in one place - at one time), a card is included indicating who it gave from and also had the packing slip just in case you needed to return it for any reason. That is how registries are supposed to work when used the right way. Don't blame Target, their policy is in writing, and therefore if you wanted to sue, you would get laughed out of court. I worked retail for 4 years, people always want something for nothing. Oh - I also save any receipt that has the potential of needing something returned/exchanged. My wife and I have a bucket by the computer for just this purpose. Mike Waldorf, MD

Sure, Target's return policy sucks. I have had problems there in the past and am currently having problems now over some pictures. But to sit there and register all the products and re-buy them then return them?? I hope this was worth your time and effort because normal working people like us do not have the time to do all this. Chalk this up to a learning experience. You received these as gifts, you did not pay for these, your only real lose was the $20.00 not given to you for the fridge which was your own fault for trying to get around store policy. Get on with your life, you just got married and have the rest of your life to enjoy, and I wish you many years of enjoyment. Do not let this experience ruin your memories of your wedding. Forget about it and never shop at Target again if you like, but do forget it. Do not get me wrong, I do not approve of their return policy, I do understand why they do it but they do take it to extremes! I still shop at Target, but am very careful to get a reciept everytime. Good luck in your new life.

i just had a baby registry at target. i learned that they will return an item, like your fridge, if you simply put the item on a registry. you don't even have to bother to purchase another and return it. i guess that is because a lot of the time, even when the registry papers are scanned, it doesn't come off the computer. you can change your registry online, also, instead of going to the store.

I completely agree with you, and I would have done the exact same thing (put it on my registry and buy it, then return both). By the way, their baby registry works the exact same way so beware!!!! And to all you people who want to say "rules are rules...tough!" : you have obviously never been in this situation. It's very easy to judge somebody when you haven't had to experience what they have. I would venture a guess that all those people who replied in support of Target's return policy are either OLD or closed-minded. I do not advocate blindly following and accepting rules. You need to think for yourself...it's not hard to see that this registry policy is unfair. But unfortunately old people get set in their ways and forget how to form their own opinions...so that's why I say those return-policy-supporters were probably old. And to the girl who told you to register at Dillards...HAH. If two professionals were getting married who had friends in their 30s and 40s, "classy" Dillards would be a good choice. But in case you didn't know, the word "classy" usually signifies expensive. The girl who made this post is in college...and her friends are most likely college-aged as well. Unless her parents and their friends have lots of money to throw around...Target is an affordable choice. When I buy my friends wedding presents (who are in college), I feel that I can buy them something useful and substantial within my budget if I go to Target. What could I get at Dillards that's in my budget? Ummm, a salad plate to go with their chosen China pattern? Most college kids would scoff at that. Target did NOT make their return policies strict because of people like the original poster. If that were the case, then why doesn't Walmart (Target's closest market competition) have the same policy? Walmart's policy is that they'll accept ANYTHING...that means that you can return anything without a receipt. Essentially, you could buy something on sale at Target and return it to Walmart where you'd receive more (store credit, I think) for it. Is this unfair? Well...Walmart now gets to re-sell the product for the same price they refunded it to you for. They aren't hurt at ALL. There's absolutely no reason that a store of this notoriety and size would need to have such a strict return policy. As long as they give out store credit if you don't have a receipt...what's the problem? Recently, I went into the (fairly expensive) children's clothing store, Justice, to return without a receipt because my little sister had received a birthday present which she already owned...and they were more than happy to accomodate us by giving store credit. At the very least, Target could make an exception in the case of Wedding and Baby Registries...because this is where most people have complaints about Target's return policy. Bottom line though...this is about customer service. In today's business environment, stores compete through their customer service. I suppose Target no longer needs to compete though and isn't the least bit concerned with retaining customers...forget about making them happy.

Target's return policy sucks balls. Regardless of whatever defense they or you attempt to come up with. You suck, they suck. I don't what you think, I've spoken to a TON of people who have the same problem and if you keep reading on Ripoffreport I'm not the only one, so go cry your own river. Our wedding planner wanted us to register, everyone was asking my family where to get us stuff from so we picked Target because someone suggested it. It was a last minute thing and they told us they would cater to what we needed. So yes, we deserve to be treated royally by Target because they said that they would. I just expect them to do what they said they would. Target sucks because they were unhelpful, unreasonable, and just downright useless. ANd guess what-every time I'm there using one of those stupid gift cards and I see someone registering OR buying something from a registery I stop them and tell them how awful it was to have registered there. I have succeeded so far in discouraging at least 9 brides (not to mention my recently engaged friends) and 5 people shopping for others in the store. They all left the things they were going to buy in the aisle and headed to Wal Mart. Or Khols. Either place. So regardless of what happens on the internet I'm still accomplishing my goal: To never let another couple receive 500 waffle irons that they can't return-which, you never suggested as to what to do with those. So regardless of what you call me online-I just discouraged about $15,000 worth of merchandise from being bought there. And honestly, who is going to go around to nice people giving gifts and ask for a receipt or request that they use a registry properly? You ungrateful snobs that would do that don't deserve the gift. May the fleas of a thousand camels infest the armpits of all Target Return Policy Supporters everywhere-you will one day purchase a $70 coffee pot from them, and it WILL stop working and you will not have a receipt to return it, nor will the manafacturer fix it for you since you can't prove you purchased it within the warranty year. And when they look you in the eye and say "Sorry, you need a receipt." Remember this: I told you so.

Seriously Jeff and Anna what is your problem? First of all, no one forced you to register there. Targets return policy has always been the same. no receipt. no return. Yes, sometimes they will return stuff and make exceptions without receipts, but these are the exceptions, not the norm. Your plan was completely ridiculous. Why would you even think of registering for gifts knowing you had to drive 6500 miles? You were actually thinking it would be smart to return all those items only to re-buy them when you got home. Have you ever heard of gift cards? Or cash? Lastly, maybe you should teach your friends and family how to use a registry. If you had, you would not have had to receive duplicate items. You have no one to blame but yourself.

To anyone who supports Target's bizarre and ridiculous return policy: I do not care what you think. Target ripped me off. I was preparing to get married. I needed to register. Some idiot suggested Target because they are convenient and have stores everywhere. I needed that because I currently live in Idaho, got married and had a reception in Texas and then drove to Virginia for a second reception. I went into Target MONTHS ago (before they did away with a purchase log and redid the return policy). I explained my situation, I was driving from ID to TX then to VA then to IA and then back to ID, about 6500 miles total, I could NOT take all the gifts. I needed to be able to return 90% of them so I could repurchase THE SAME ITEMS when we got back to ID. The lady at the Customer Service desk said You will have NO PROBLEMS returning items from your receptions if you register here. We will be able to return duplicates. We will help you, please, register with us.So we did. We got many duplicate items from Target (Target brand, with TARGET printed on the box) as well as items we did not need or could not fit into the car. So, as she promised we could do, we went to return Target items. *Here is an interesting piece of information: Stores use barcodes. Barcodes are almost always unique for that store. For example: Wal Mart, Khols, Target and Macy's all sell the same kind of griddle. However, you can only return that griddle to the correct store it came from or to Wal Mart because they take anything back. I found that magic out by working in retail as well as not knowing where to take the griddle we got. Macy's said it wasn't theirs, although they sold it, Khol's wouldn't take it either, or Target (didn't match the bar code) but Wal Mart did. Target's bar codes work the same way. It won't scan on their magic scanners if the bar codes are not consistent with the stores-THEY KNOW IF THE ITEM IS THEIRS.* When we went to return the items, they said they could only return items that had been purchased off our registry, fair enough. However, some people forget to use the registry. Almost EVERYONE forgets to give a receipt, and honestly, if you are rude enough to ask someone for a receipt that gave you a gift then I discredit anything you have to say before you say it. What does a young married couple do with 6 crock pots, 4 waffle irons, and a mini fridge that all came from Target but the people didn't put it on your registry or give you a receipt? And they have to drive 6500 miles. With their luggage. In a very small vehicle. I didn't have to register at Target but they promised me that they would be amazing and then it turns out that they lied. Ask any recently married couple who registered there and 9 out of 10 will say they hate Target as well. So we did what we did with the refrigerator and YES Target lied and stole $20. I personally purchased that other fridge the day before for the full price of $85. The very next day they only gave me $65 back for it, it hadn't gone on sale in months. So then when I showed them a receipt and had all the managers on duty see that they only gave me $65 back and then they said Well, the transaction is done now so we can't do anything.THAT is called stealing.

When you were standing at the customer service counter finalizing your gift registry, how could you NOT notice all the big red signs that state the return policy as clear as day? (No receipt - No return)? Or did you just assume that because you are so special, the rules apply to everyone BUT you?

I bought several DVD movies from Target online, some of which were the Millenium series. When I got to the 2nd season the 5th disc was missing. I called Target and they were considerate and helpful. I was mailed my exchange copy in a few days, before I had even had the chance to mail them their original missing the disc box. I'm not saying bad things don't happen but with no receipt, sadly you have no one to blame but yourself as there is far too many thieves and scam artists working to make profits as mentioned above against these companies. 1. Save all receipts. 2. Use checks or credit/bank cards for purchases, that way you'll at least have a verifiable way of proving you bought something from them on the specified date and amount.

I bought several DVD movies from Target online, some of which were the Millenium series. When I got to the 2nd season the 5th disc was missing. I called Target and they were considerate and helpful. I was mailed my exchange copy in a few days, before I had even had the chance to mail them their original missing the disc box. I'm not saying bad things don't happen but with no receipt, sadly you have no one to blame but yourself as there is far too many thieves and scam artists working to make profits as mentioned above against these companies. 1. Save all receipts. 2. Use checks or credit/bank cards for purchases, that way you'll at least have a verifiable way of proving you bought something from them on the specified date and amount.

I bought several DVD movies from Target online, some of which were the Millenium series. When I got to the 2nd season the 5th disc was missing. I called Target and they were considerate and helpful. I was mailed my exchange copy in a few days, before I had even had the chance to mail them their original missing the disc box. I'm not saying bad things don't happen but with no receipt, sadly you have no one to blame but yourself as there is far too many thieves and scam artists working to make profits as mentioned above against these companies. 1. Save all receipts. 2. Use checks or credit/bank cards for purchases, that way you'll at least have a verifiable way of proving you bought something from them on the specified date and amount.

I bought several DVD movies from Target online, some of which were the Millenium series. When I got to the 2nd season the 5th disc was missing. I called Target and they were considerate and helpful. I was mailed my exchange copy in a few days, before I had even had the chance to mail them their original missing the disc box. I'm not saying bad things don't happen but with no receipt, sadly you have no one to blame but yourself as there is far too many thieves and scam artists working to make profits as mentioned above against these companies. 1. Save all receipts. 2. Use checks or credit/bank cards for purchases, that way you'll at least have a verifiable way of proving you bought something from them on the specified date and amount.

Target has to have such strict return policies because of people like YOU! If you would have opened your eyes a little you would have seen the return policy everywhere! Just because you registered doesn't give you a free pass to return without a receipt. That wouldn't make any sense from a business point of viewnobody knows where your gift giver actually got this item, THERE IS NO RECEIPT! It's not like they force you to register at their establishment. Also, they do not disguise their return policy, ask any team member and they will be happy to tell you. Further more, it's the responsibility of your GIFT GIVER to give you a gift receipt!!! They have every opportunity to do so, Target prints one for them AUTOMATICLY for any item over $10.00, not to mention there is an entire screen dedicated to making sure they give you a gift receipt when they print your registry! If they choose not to give it to you, Target is not to blame, your gift giver is. GROW UP!!

When I got married I registered at Dillards. A nice REAL department store. I also made a list and gave it to my mother of what was really needed. My mother passed the list out to family members and they choose something off that list or my list at Dillards. I received everything I needed, with the exception of the 300.00 mixer I wanted, no duplicates, and I had no need to return anything. Perhaps when you are expecting the baby you will take my advice and do the same thing and then you end up avoiding ALL PROBLEMS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The return policy sucks! I agree 100%... I would of done the same d**n thing, and screw everyone else who disagrees! In this position you would of done the same d**n thing.

I work for Target, but I will have to agree that the return policy sucks.

What you did to return the item is the reason why it is getting so tough to return things. People like you cheat the system forcing stores to tighten their return policies. You only have yourself to blame. Target didn't steal a thing. When you use a purchase log to return items, you get the lowest sale price in the last 90 days because there is no receipt. How did you miss the $20 difference when you were doing the return? You're a college student!? Your spelling is horrible. It also sounds like you have a lot of growing up to do. Good luck.

What happened was we recieved those gifts that were NOT on our registery and could not use them, as well they were too large to drive across the country with. Target REFUSED to do anything at all to help us and would not return the items, even though TARGET was plainly printed on the bar code labels and it was a TARGET brand. I needed a way to return them. I added those items we wanted to return that were NOT on our registery, to the registery. Then, I bought duplicates of those items. THEN once they showed that they had been purchased on our registery we could then return those items without the receipt. Then, we took the duplicate items and used the receipt to return those. Now, since I had bought the refridgerator the day before I returned it for $85, and it hadn't gone on sale in the last 24 hours, I knew they were LYING to me when they said whoever got it for us bought it for $65 dollars. I had JUST purchased that item the day before, and even when they scanned it it still showed as being $85 dollars. They totally completely lied to me. So then after we returned everything again, I went into Target and showed them the reciept as well as the return slip showing they had stolen $20. The manager said "WE can not do anything because it's been 4 days since you returned it. If you had shown us this the same day, we could have fixed it." So there you have it-Target steals from poor college students.

With all do respect, your story just doesn't make sense. You say all these items are gifts from other people, but then you say you bought them yourself. Also, given your situation of relocating, I don't think the gift-givers would be offended if you asked for a gift receipt, especially since they bought you items that you weren't registered for in the first place. I understand the frustration of not being able to do what you want to do, but the rules are in place for a reason. For example, say this fridge is $85, but Wal-Mart sells it for $75. Target doesn't want everyone buying them and returning them to another store and I think you will find this is the case at a lot of major retailers. Also, the reason they only refunded you $65 is because the item must have been on sale in the past 60 days (I think). Let's look at it from this angle...the fridge is on sale for $65 so you buy it and then when you return it, you could simply tell them you "lost" the receipt and make a $20 profit. Unfortunately, this works against the consumer sometimes, but it is necessary. Its quite simple if you think about it, and relax.