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Target Patio Furniture defective no recourse for customer after 90 days San Jose California
Bought a patio set from Target (local brach) loved it. But after much care I have found that the set I bought has multiple problems with mold. I contacted Target's guest services by phone and explained my problem. I was told that if the purchase was made over 90 days then they just refer to the vendor. When I asked the question about quality, and backing the customer if the vendor did not help upon fixing the problem I was told "it's just our policy to refer to the vendor...sorry".
So, I have currently called the vendor and left a message. The set is beautiful but not cheap. I have since found other people with the same problem with the Meraseine patio set. I find myself extremely upset since I bought furniture covers to protect this very thing from happening (since it's wood). At this point I have spent about 1,700+ dollars on the set with expensive outside furniture covers (purchased elsewhere).
The lack of service from Target is shocking and appalling! Regardless of how well I took care of the set it was going to mold. If I knew this, I would have NEVER bought this set.
I have since wrote a review on Target.com site, but strangely no reports under 4 stars are reported! Obviously ,customers can only read about positive reviews! (could not possibly be censored..)!! Do your research before buying ANY product at Target! I will no longer support Corporate Thief's like Target. Buyer Beware.