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  • Report:  #972530

Complaint Review: TARGET.COM - Internet Internet

Reported By:
Kasimpostal - Houston, Texas, United States of America
Submitted:
Updated:

TARGET.COM
1000 Nicollet Mall Minneapolis, MN 55403 Internet, Internet, United States of America
Phone:
612-304-6073
Web:
WWW.TARGET.COM
Tell us has your experience with this business or person been good? What's this?
They are advertising Samsung Galaxy S3 I9300 Unlocked Cell Phone - White 64gb for everyday they show you different lower price to attract people to buy and when they order the item they send them 16 GB phone instead. when I ordered the same for 1st time the price was $799.00 and they charged my account same day. then next they showed the price for the same phone at $739.00 I called their customer service for the adjustment of $60.00 lower price as per their policy the they will adjust the price if the difference in the price within 7 days, even though, my case very next day on their own website.  Their website refused to cooperate then I ordered the lower price phone at $739.00 with intention to return the first order with higher price $799.00 when i receive the second order.
when i received the first order they sent me 16 GB phone which is lower priced phone. then I waited to see my second order, which i received the next day had the same 16gb phone instead of 64gb phone I paid for.
when i called they facilitated the easy return process with condition that once they receive my returned phones it will take up to 25 days to receive my refund as per their policy, which means they keep my combined total of $1665.00 (with Tax, for both orders) for almost a month from the point of charge to my account to the refund will be made.

It is not only me but they must be doing to thousands of consumers, in this and other categories as well. this is a scheme/scam to keep the people's for longer period by sending them wrong item.

VICTIM :
MUHAMMAD K
HOUSTON, TX  USA


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