Complaint Review: Teala J Brewer Vice President Office of Investigations Compliance and Ethics AMERICAN RED CROSS NATIONAL HEADQUARTERS - Washington, DC Washington

BIG problem

I was browsing my archives and found this email, and I wondered if this too, should also be posted as part of what happened to me since 9-10-13 when I was denied a cot during a serious heat illness. What led up to this is the Northeast Ohio Region of The American Red Cross refused to communicate with me on HOW my problem was to be resolved. Shortly after my incident, Mary Alice Frank's assistant called me and said I "won't have that problem again" but it was odd she wouldn't elaborate. I thought this sounded rather suspicious. My suspicions were right when I got word my case was closed. I thought it odd no one cared to question ME during the investigation. Of course as we the people know, the big bullies side with each other, discrediting the victim. I tried to offer mediation to hopefully resolve the issue, but it was refused by the offending party. I'm now collecting medical records about my rare disorder in hopes to Force Change for better cot management at first aid buildings at public events like local fairs. I was billed for an ambulance ride and ER visit that was never Remedied by the offending parties who denied me a cot and made me wait an hr for help despite my repeated pleas to lay down, and that I'm sick NOW, NOT later. This link even proves I should've been LAID DOWN, the Wooster, oh first aid staff never did that despite my REPEATED PLEAS that I NEEDED to LAY DOWN during an 11 symptom heat illness. I'm the patient here, I was NOT in the wrong. This link proves ALL the at illness patients should LAY DOWN:

m.wikihow.com/Deal-With-Heat-Exhaustion

Sadly, no one cared to question ME on my report's details, I'm the one with all the info on my medical history. I DID NOT IGNORE prompts to go home the first time I WAS given a cot. The SECOND time I needed help, I was DENIED a cot, & pressured to drive with 11 serious symptoms, then later avoided. Sadly, the BIG BULLIES tried to shut me up with this letter:

Cease and Desist

November 6, 2013 10:10 am

_____,

This communications is to inform you that the American Red Cross requests that you, ‘cease and desist’ any and all contact with the Northeast Ohio Region of The American Red Cross and that you refrain from derogatory comments concerning the Red Cross. _____, your allegations have been reviewed and have been found to be unsubstantiated concerning the level and quality of care you receive by the Red Cross. _____, if you continue to pursue this path of untrue statements and the unending harassment of the chapter, the organization will pursue legal action. I hope you do take this matter seriously, as we do.

Sincerely,

Teala J. Brewer

Vice President

Office of Investigations, Compliance and Ethics

Teala J Brewer, Vice President

Office of Investigations, Compliance and Ethics

AMERICAN RED CROSS NATIONAL HEADQUARTERS

2025 E Street, NW | NE 9-024 | Washington, DC 20006 |

Tel: 202.303.4098 |C:202.701.0560

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