- Report: #34435
Complaint Review: teenfarm.com websitebilling.com - Internet
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Author Not Confirmed
Why?
teenfarm.com websitebilling.com
www.teenfarm.com Internet, U.S.A.
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teenfarm.com, websitebilling.com Your user name and password will get you into the site but is not recognized when it comes to cancelling subscription internet
What was meant to be a free view where a card number was taken, even though I didn't enter the site a registration charge and a months subscription were taken, that time I was able to cancel.
This time around a card number was not asked for and yet I have been given confirmation that my account has been charged, How! It is a different billing company and a different website, they obviously crosschecked with the old, canceled,internet account mentioned above to get the credit card number.
The user name and password were accepted and would have got me into the site ( I didn't bother) but try going to the cancel subscription section of the billing website and all of a sudden your user name and password can not be recognised!
You are then taken to another screen where they ask for your credit card number, user name and password, cunning, if you have never had an account before suddenly they have your credit card number to charge!
I did not fall for that one but am in the situation that if I cant get my account cancelled I will incurr further charges. to this end I am sending daily e-mails to their accounts department, as yet I have not had a response.
Roger
London, Other
This time around a card number was not asked for and yet I have been given confirmation that my account has been charged, How! It is a different billing company and a different website, they obviously crosschecked with the old, canceled,internet account mentioned above to get the credit card number.
The user name and password were accepted and would have got me into the site ( I didn't bother) but try going to the cancel subscription section of the billing website and all of a sudden your user name and password can not be recognised!
You are then taken to another screen where they ask for your credit card number, user name and password, cunning, if you have never had an account before suddenly they have your credit card number to charge!
I did not fall for that one but am in the situation that if I cant get my account cancelled I will incurr further charges. to this end I am sending daily e-mails to their accounts department, as yet I have not had a response.
Roger
London, Other
