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  • Report:  #390030

Complaint Review: Tessa Hydes Property Management - Grand Cayman Nationwide

Reported By:
- Baton Rouge, Louisiana,
Submitted:
Updated:

Tessa Hydes Property Management
201 Regency Court West Bay Road Grand Cayman, Nationwide, Cayman Islands
Phone:
345-9495134
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Tessa Hydes Prop Management has ripped me off when returning my security deposit. I rented me an apartment a year ago and I have already vacated and left the island and still waiting on them to return my deposit which i was told would be refunded. I keep have made several requests of them but they have ignored me. I hope this will wake them up and they will have the heart to send me the security deposit i placed with them to rent the apartment on Seven Mile. I am also worried that I have now left the country they are using this to ignore me because i am not physically there to chase them or to go to their office so they keep ignoring me. I want my deposit refunded immediately. I don't know who to turn to or to call to see how i can get this sorted out as i am too far away to find out who to contact.

If they are keeping my deposit for any damages i want them to provide of proof of what was damaged as there was no damage to the property when i left it except for the items that was told to them over a month before i left that needed fixing and they had not done so up to my departure. I kept the apartment clean and i paid to have a local cleaning service come two days before I departed to do a full cleaning of floors, windows, carpet and cupboards, bathrooms and all other rooms. The apartment was left in a much cleaner state than when i first received it. Tessa Hydes please refund my security deposit as i know that US$2500 is a lot of my money you keeping which i need right now as i am out of a job.

I feel i have been ripped off and i was happy to find this website which i hope will help me get my deposit refunded from Tessa Hydes.

Saraj

Baton Rouge, Louisiana

U.S.A.


1 Updates & Rebuttals

Thpm

Grand Cayman,
Other,
Cayman Islands
Response to Comments

#2REBUTTAL Owner of company

Fri, January 02, 2009

I am unhappy and dismayed to read this report. I do wish the author had stated their full name and the unit that they stayed at so I could follow this up properly. From my records we have had no tenant residing with that name or similar, so I am stuck as to how to assist. I also have not received any correspondence from a tenant claiming to have not received back a security deposit. All deposits are deemed to be refunded as a matter of business principle. If any part of any deposit is held for any reason, there is always supporting detailed evidence provided by Tessa Hydes Property Management as a matter of office protocol. Therefore without supporting evidence or a full name to work with to track down a possible but unlikely unaxplained non deposit refund, I can only assume that this is a libelous hoax. Tessa Hydes Director

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