- Report: #55841
Complaint Review: Texaco Express Lube - Fernandina Beach Florida
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Texaco Express Lube
1690 S. 8th St Fernandina Beach, 32034 Florida, U.S.A.
Phone:
904-261-7426
Web:
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Texaco Express Lube ripoff deception Fernandina Beach Florida
This company advertise for a Oil Change and Car Wash for $19.99, when we took our truck there to have the oil changed and washed, after the oil change they told us it would an extra $3.00 for a Wash since it's an extended cab. What a rip off, our cars have four doors, and our SUV would actually have more are to detail.. Do not fall for their ads if you have a truck.
It's not the $3.00 it's the principle. There wasn't anything in writing that it would be $3.00 more dollars for a truck!!!
Linda
Fernandina, Florida
U.S.A.
It's not the $3.00 it's the principle. There wasn't anything in writing that it would be $3.00 more dollars for a truck!!!
Linda
Fernandina, Florida
U.S.A.
1 Updates & Rebuttals
Brian Fowler
Jacksonville,Florida,
U.S.A.
sign clearly states: MOST CARS.
#2REBUTTAL Owner of company
Mon, May 24, 2004
Regarding the $3.00 SUV charge: The large "Oil Change and Car Wash $19.99" sign clearly states: MOST CARS. I'm sure you can imagine, many vehicles require additional work such as SUV's when washing or large diesels that require up to 10 extra quarts of oil. My company takes great pride in keeping prices fair and service quality high. $22.99 for a 17 point oil change and a SUV car wash? Is that not a fantastic deal? Business is great, thanks for reviewing my rebuttle. President
