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  • Report:  #431896

Complaint Review: Texas Direct Auto - Missouri City (Houston) Texas

Reported By:
- Houston, Texas,
Submitted:
Updated:

Texas Direct Auto
1915 HW90 A (South Main) Missouri City (Houston), 77489 Texas, U.S.A.
Phone:
281-499-8200
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I found a 2007 yukon on ebay. It was listed by Texas Direct Auto, the car looked awesome in the pictures, and the wording stated "Perfect example of a one owner Yukon!" called them to see what the best deal on the vehicle would be.. Chris McClelland stated that the car was a buy it now for $23,900.00. But if I wanted it he could let it go for the reserve which was $23,700.00. I asked him if he had seen the vehicle or if he was at all familiar with it? He stated that Yes, he was familair with it and it was the cleanest Yukon they had ever offered, and the pictures don't do it justice! And the pictures made the car look brand new... Reluctantly I gave them a $500.00 deposit and was scheduled to see the car and finalize the paperwork in 2 days. My 1st impression of the vehicle when I saw it was (someone is pulling my leg), There is no way this is the same car. it had horrible swirl marks from over buffing, the mirrors didn't match, the DVD system was broken and the screen was cracked, all the plasic trim pieces around the seats where broken and cracked, the back up sensors didn't work, on the left side of the car the Y form the word Yukon was missing, the rear bumper was cracked and scratched, the interior was filthy and stunk bad!!! and the rear seat screw covers where missing... I brought this to there attention before even test driving the car! They said do you want it or not!! I said NO!!! they said "well than have a nice day!" We will relist it. I said fine how do i get my deposit back? The manager Gary said "we only give refunds on deposits if we misrepresent the car. I said and you don't think this is misrepresention? He said No! we consider misrepresentation if we tell you the car is black and it is really blue or red! I asked to speak with the owner or someone higher, He said he is as high as it goes and no refund... I called and attorney and they said it would cost me more money than it was worth... I just learned an expensive lesson... Don't ever give anyone a deposit sight unseen. Please beware of these ripoff artists, They know how to manipulate the system to get more money for these crappy cars than they are worth......

Mike

Houston, Texas

U.S.A.


6 Updates & Rebuttals

John

Orlando,
Florida,
U.S.A.
Don't make the same mistakes we did! Use the info here wisely!!!

#2Consumer Suggestion

Sat, March 14, 2009

Jim doesn't have to be so Ignorant with his comments! But he does make a good point, We should all learn from our mistakes, and this is 2009. The internet is the superhighway of scammers and crooks. Just use this site and the info you find here to not make the same mistake we did. Thanks John


Mike

Houston,
Texas,
U.S.A.
So Jim! How long have you worked for Texas Direct Auto?...

#3Author of original report

Fri, March 13, 2009

So tell me Jim is it? How long have you worked for Texas Direct Auto, and when can I come and collect my deposit from You personally?


Mike

Houston,
Texas,
U.S.A.
So Jim! How long have you worked for Texas Direct Auto?...

#4Author of original report

Fri, March 13, 2009

So tell me Jim is it? How long have you worked for Texas Direct Auto, and when can I come and collect my deposit from You personally?


Mike

Houston,
Texas,
U.S.A.
So Jim! How long have you worked for Texas Direct Auto?...

#5Author of original report

Fri, March 13, 2009

So tell me Jim is it? How long have you worked for Texas Direct Auto, and when can I come and collect my deposit from You personally?


Mike

Houston,
Texas,
U.S.A.
So Jim! How long have you worked for Texas Direct Auto?...

#6Author of original report

Fri, March 13, 2009

So tell me Jim is it? How long have you worked for Texas Direct Auto, and when can I come and collect my deposit from You personally?


Jim

Orlando,
Florida,
U.S.A.
Again, You've Got To Be Kidding!

#7Consumer Suggestion

Sun, March 08, 2009

What's the problem here? Is it the educational system in this country? Pardon my language, but why in the hell would you send a cent to place a deposit on a car--sight unseen???? Can you explain this????? When somebody does something that stupid, then they deserve what they get. Go ahead...get mad.

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