- Report: #1352296
Complaint Review: Textbook Brokers of Fayetteville - Fayetteville North Carolina
Reported By:
Jason Plymale -
Fayetteville, North Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Textbook Brokers of Fayetteville
2904 Fort Bragg Road Fayetteville, 28303 North Carolina, USA
Phone:
910-779-1352
Web:
http://tbbsquadusa.com
Categories:
Business Rating:
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Textbook Brokers of Fayetteville Charged me $170 for a book that has a market value of $20. Would not allow a return after I missed the cut off date for returns by 1 business day. There was no mention of a no-return policy in effect at time of purchase. Fayetteville North Carolina
Report Attachments
Well folks... just honest facts here... These guys are currently selling [used] Psychology Ciccarelli 4th Edition: ISBN 9780205973361 (no additional online access) for a whopping $170+. I picked up a copy last Saturday without first researching online offers. They claim it's a bargain as compared to the list price of a new book at the neighboring community college, which is true. However, a simple google search of said textbook will prove its market value is only ~$20. If you did the math, it's 900% markup as compared to average Amazon prices. I called the next business day and politely asked the manager if I could return the book after realizing it wasn't required for class. His answer: "We're not buying books back at this time. You purchased it on Saturday, book buyback ended on Friday. I can help you out though and give you $10, as I already have too many on the shelf I don't need another one." I couldn't believe my ears. So I asked, "Sir, you're telling me you sold me a book for $170 on Saturday, and less than 48 hours later it's only valued at $10?!" Out of complete shock I went on to question if he feels he practices ethical business transactions. The same goes for another book set I purchased: GDP Keyboarding Lessons 1-60. They're selling new kits with online access for around $170 as well. If you're smarter than I was, you'll order a used 'like new' set from Amazon for less than $30 that INCLUDES the online access code. Bottom line: I trusted that Textbook Brokers of Fayetteville would be selling me an honest bargain as I was referred to them by the main bookstore at FTCC. I obviously got screwed fair and square. I hope I can get my $170 worth, out of this $10 product, by preventing another student from getting shafted like I did.
