- Report: #242760
Complaint Review: TGA The Grant Assistant - Las Vegas Nevada
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TGA The Grant Assistant
848 N. Rainbow Blvd. #589 Las Vegas, 89107 Nevada, U.S.A.
Phone:
800-869-8068
Web:
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TGA The Grant Assistant dishonest & fraudelent billing scam ripping off poor people who's looking for help Ripoff Las Vegas Nevada
*Author of original report: TGA grant assistant web site is real Crook, Scaming & Preying on unsuspecting people with unauthorized unlawful charges without ever letting you know about it
*Author of original report: The Grant Assistant & TGA the grant assistant BIG SCAM
*Author of original report: The Grant Assistant & TGA the grant assistant BIG SCAM
*Author of original report: The Grant Assistant & TGA the grant assistant BIG SCAM
I noticed a $47.50 charge on my credit card from web site address i don't recognize. i looked up the the address and it was where i ordered "free kit CD" on goverment grant. they asked for credit card info. so they can charge S&H $1.90 only.
I sent two emails to them, since that's only form of communicating with them, requesting explanation of this charge. I thought they charged me for cost of CD. I explained it was supposely free and money should be refund back to my account. 2 weeks gone by I did not hear anything from them.
I checked their web site again today and started to realize that it might have been for monthly membership fee. since their membership fee was same amount as charge appear on my credit account. it says if i don't contact them to cancel the account, it'll be renewed automatically. but no where indicates by ordering "free CD" you're automatically be billed for membership.
i sent them 3rd email, this time to cancel the membership (which i never knew about) and threaten them what they are doing is illegal and i'll report to consumer protection agency. i finally got an email from them saying that my membership is now cancelled.
what blows my mind is that i never signed up for membership and i never authorized them the charge. further more i never heard a thing from them acknowlegding that i became a member. I had never used their "service" and i don't even have access to their so called "grant resource center"
I replied to their email tonight saying that $47.50 should be refunded back to my account and i'll call my credit card to dispute this charge.
I feel obligated to report this so no other inocent people are not scamed into this. i wonder if they're keep changing name but doing same scam over and over again.
Tae
edison, New Jersey
U.S.A.
I sent two emails to them, since that's only form of communicating with them, requesting explanation of this charge. I thought they charged me for cost of CD. I explained it was supposely free and money should be refund back to my account. 2 weeks gone by I did not hear anything from them.
I checked their web site again today and started to realize that it might have been for monthly membership fee. since their membership fee was same amount as charge appear on my credit account. it says if i don't contact them to cancel the account, it'll be renewed automatically. but no where indicates by ordering "free CD" you're automatically be billed for membership.
i sent them 3rd email, this time to cancel the membership (which i never knew about) and threaten them what they are doing is illegal and i'll report to consumer protection agency. i finally got an email from them saying that my membership is now cancelled.
what blows my mind is that i never signed up for membership and i never authorized them the charge. further more i never heard a thing from them acknowlegding that i became a member. I had never used their "service" and i don't even have access to their so called "grant resource center"
I replied to their email tonight saying that $47.50 should be refunded back to my account and i'll call my credit card to dispute this charge.
I feel obligated to report this so no other inocent people are not scamed into this. i wonder if they're keep changing name but doing same scam over and over again.
Tae
edison, New Jersey
U.S.A.
4 Updates & Rebuttals
Tae
edison,New Jersey,
U.S.A.
The Grant Assistant & TGA the grant assistant BIG SCAM
#2Author of original report
Wed, April 11, 2007
when i asked for money back, Kimber got back to me saying that they don't have record of me ever signed up for membership and questioned me if i got correct web site. and she provided me different web address http://www.theGrantAssistant.com. but it's same as http://www.tgagrants.com. below is what they wrote to me. "We have looked through our membership database and cannot locate yourrecords. Are you sure you signed up with the Grant Assistant at http://www.theGrantAssistant.com. Is the name or email address you usedto sign up different than the name / email address you are using to submitthis ticket? We look forward to hearing back from you. Sincerely, With Regards, Kimber Customer Service Rep. [email protected]
Tae
edison,New Jersey,
U.S.A.
The Grant Assistant & TGA the grant assistant BIG SCAM
#3Author of original report
Wed, April 11, 2007
when i asked for money back, Kimber got back to me saying that they don't have record of me ever signed up for membership and questioned me if i got correct web site. and she provided me different web address http://www.theGrantAssistant.com. but it's same as http://www.tgagrants.com. below is what they wrote to me. "We have looked through our membership database and cannot locate yourrecords. Are you sure you signed up with the Grant Assistant at http://www.theGrantAssistant.com. Is the name or email address you usedto sign up different than the name / email address you are using to submitthis ticket? We look forward to hearing back from you. Sincerely, With Regards, Kimber Customer Service Rep. [email protected]
Tae
edison,New Jersey,
U.S.A.
The Grant Assistant & TGA the grant assistant BIG SCAM
#4Author of original report
Wed, April 11, 2007
when i asked for money back, Kimber got back to me saying that they don't have record of me ever signed up for membership and questioned me if i got correct web site. and she provided me different web address http://www.theGrantAssistant.com. but it's same as http://www.tgagrants.com. below is what they wrote to me. "We have looked through our membership database and cannot locate yourrecords. Are you sure you signed up with the Grant Assistant at http://www.theGrantAssistant.com. Is the name or email address you usedto sign up different than the name / email address you are using to submitthis ticket? We look forward to hearing back from you. Sincerely, With Regards, Kimber Customer Service Rep. [email protected]
Tae
edison,New Jersey,
U.S.A.
TGA grant assistant web site is real Crook, Scaming & Preying on unsuspecting people with unauthorized unlawful charges without ever letting you know about it
#5Author of original report
Wed, April 11, 2007
I have contacted customer service many times for refund and mentioned that no where in thier term & conditions states by ordering free CD i'll be automatically signed up for membeship. i also told them that i was never provided password & username where in their terms & conditions states i was suppose to be provided with it "As part of the registration process, you will be provided a username and password." and i asked them what happened and show me the proof if they ever done so. without any appology of wrongful business transation someone named "Jay" ([email protected])just simply emailed me the username & password after i found out what's going on on my own and after canceling the membership i never signed up for. i don't know how these people live with themselves & look at themself every morning. other customer service named Alyssa([email protected]) got back to me one of my other email requesting the refund, she says that she doesn't know exactly where but some where in their web site mentions "A free 15 day subscription in the Grant Assistant Resource Centeris included with each Grant Kit CD that is shipped. If you choose to cancel your subscription to the Grant Resource Center anytime within thefirst 15 days of sign-up you can do so without charge. If you decide tokeep your membership in the Grant Resource Center, a charge of $47.50 will be automatically billed to your credit card each month for continued subscription access.
