- Report: #314020
Complaint Review: The Gift Assistant - Cincinnati Ohio
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Author Confirmed
Why?
The Gift Assistant
1776 Mentor Avenue Cincinnati, 45212 Ohio, U.S.A.
Phone:
877-443-8770
Web:
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Business Rating:
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The Gift Assistant I have ordered several gift cards for my clients since October 2005. All of my clients redeemed the gift cards online and have not received their gifts Cincinnati Ohio
I have ordered several gift cards for my clients since October 2005. All of my clients redeemed the gift cards online and have yet to receive them. I contacted Michelle Bella the Administrative Assistant who advised that the company has been overwhelmed with orders and is very backed up and that my orders are being processed. I have called hundreds of times with no luck. I cannot leave a message and even when I was able to leave one, no one called me back. I emailed them several times and I am getting nowhere.
No one, not even Michelle Bella is replying to my emails now. I not only spent $100 for each of the 5 cards but I paid for the processing fees and the cards themselves. I paid by credit card each time and they have billed me with no problem but they have not delivered the gifts or the gift cards to my clients. I have sent them a certified letter because their fax# is not working either. I contacted the BBB and the Attorney General Jim Petro in Ohio but still nothing has been done.
Theresa
Manalapan, New Jersey
U.S.A.
No one, not even Michelle Bella is replying to my emails now. I not only spent $100 for each of the 5 cards but I paid for the processing fees and the cards themselves. I paid by credit card each time and they have billed me with no problem but they have not delivered the gifts or the gift cards to my clients. I have sent them a certified letter because their fax# is not working either. I contacted the BBB and the Attorney General Jim Petro in Ohio but still nothing has been done.
Theresa
Manalapan, New Jersey
U.S.A.
