- Report: #206484
Complaint Review: The-internet-yellowpages.com - Virginia Beach Virginia
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Author Confirmed
Why?
The-internet-yellowpages.com
2800 Crusader Circle, Suite 10 Virginia Beach, 23453 Virginia, U.S.A.
Phone:
866-293-3404
Web:
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The-internet-yellowpages.com dishonest sales tactics Champlain, Virginia Beach Virginia
In early August 2006, I received an envelope from The-Internet-Yellowpages.com. Usually, those types of solicitations are trashed unopened, but for some reason, I opened this one. In it was a bill for $379.99 for a two year advertisement listing. I called the toll free number listed for Inquiries?.
Michelle (?) called me back and told me we had ordered their service on July 20, 2006. I told her we had not. She told me to hold while she checked verification and played me a tape of someone in my office answering Yes to questions such as, Do you have the authority to order this?, etc. I told Michelle that the person recorded had no such authority and that any order was canceled and we would not be paying the bill. This employee would never authorize a four hundred dollar purchase on her own. I found out from perusing the Rip-off Report web site that dubbing in recorded Yes answers to questions that weren't asked is a common telemarketing scheme.
Michelle said the ad had already gone to print and that there would be fees to cancel since they had already spent money on it. I replied to Michelle that there was no printing costs since it was posted on the web. The minimum fee she offered was for me to pay $150.00 for six months for an ad I did not want, order, or need.
When my employee came in, I asked her what happened. She said the offer was for a one month free web site trial. When Michelle called again, I relayed what my employee told me and Michelle replied that they do not give free trials and offered to play the tape to me again. I told her I didn't need to listen to the tape again, I was still in the one month free trial and that I was cancelling the trial. She said I couldn't do that and said she was trying to work out a settlement price. I told her the final offer was zero dollars and zero cents and terminated the call.
Just for grins, I went to their web site and they had my company listed, however, none of the links worked. Since then, they have added a link to my website. I keep hoping they will remove the listing for my company but so far they haven't.
David
Carrollton, Texas
U.S.A.
Michelle (?) called me back and told me we had ordered their service on July 20, 2006. I told her we had not. She told me to hold while she checked verification and played me a tape of someone in my office answering Yes to questions such as, Do you have the authority to order this?, etc. I told Michelle that the person recorded had no such authority and that any order was canceled and we would not be paying the bill. This employee would never authorize a four hundred dollar purchase on her own. I found out from perusing the Rip-off Report web site that dubbing in recorded Yes answers to questions that weren't asked is a common telemarketing scheme.
Michelle said the ad had already gone to print and that there would be fees to cancel since they had already spent money on it. I replied to Michelle that there was no printing costs since it was posted on the web. The minimum fee she offered was for me to pay $150.00 for six months for an ad I did not want, order, or need.
When my employee came in, I asked her what happened. She said the offer was for a one month free web site trial. When Michelle called again, I relayed what my employee told me and Michelle replied that they do not give free trials and offered to play the tape to me again. I told her I didn't need to listen to the tape again, I was still in the one month free trial and that I was cancelling the trial. She said I couldn't do that and said she was trying to work out a settlement price. I told her the final offer was zero dollars and zero cents and terminated the call.
Just for grins, I went to their web site and they had my company listed, however, none of the links worked. Since then, they have added a link to my website. I keep hoping they will remove the listing for my company but so far they haven't.
David
Carrollton, Texas
U.S.A.
