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  • Report:  #273174

Complaint Review: The Lending Center - Cherry Hill New Jersey

Reported By:
- vineland, New Jersey,
Submitted:
Updated:

The Lending Center
Haddonfield Rd. Cherry Hill, New Jersey, U.S.A.
Phone:
866-383-0885
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I decided to write this report because I wouldn't wish something like this on my worst enemy. The Lending Center really put my family and I in a

jam and I have no idea how we are going to get out of it.

I was contacted by one of their employees (Mr. Bobby Hart) about refinancing my home. Bobby seemed honest and made me feel like he really wanted to do what was best for us. Well, let me tell you, after it was all said and done, I am now stuck with a huge mortgage payment and an extremely high interest rate.

We had the house appraised. I was contacted and told that the appraisal wasn't the amount that we needed for the loan we wanted, that the appraiser could only appraise the house for $195,000. Bobby told me not to worry, that he would "pull some strings" and get what we needed. He called me back and told me that the appraisal was for $215,000.

So we agreed to meet with the notary and sign the papers needed. When the man showed up and we started to go through the papers we found something totally different than what I had discussed with Bobby over the phone. I called Bobby and asked him what was going on. He told me not to worry and that as long as we paid the payments on time that in 6 months he would streamline our loan, at no cost to us, and get us a lower rate.

6 months later I contacted Bobby to see about the streamline and was told some BS story on why he could not do it. I was so irrate I could not believe this was happening to me. I called around to try to get some help. I found someone else that wanted to help me out of this. We had to have the house appraised again. This appraisal came back at $188,000. So now we owe more than our house is worth. We are stuck with an 11% adjustable rate and a $1,945 payment.

To everyone out there PLEASE do not trust these people they are out to make themselves money, not to save you money.

Pamela

vineland, New Jersey

U.S.A.


3 Updates & Rebuttals

Jackie

Wallingford,
Connecticut,
U.S.A.
not true about the bad apples

#2Consumer Suggestion

Wed, December 19, 2007

please believe me when i say that this company as a whole is bad right down to the appraisors they hire and the notarys they hire as well as the senior v.p kevin riley. I have been dealing with this company and have gotten inside info from ex-employees who actually quit after talking with me and doing some research on their loans. this company boldy lies, and knowingly inflates appraisals because they immedietly sell their loans to ocwen bank as soon as u sign. this company knows what they are doing and believe me they are a company to run from. they did several illegal things in my contract as well as did the notary who came to my house hired by them and the appraisor who is now being investigated as well because of the appraisal she did on my home. she inflated it 30,000 using comps that are not acurate and knowingly lying about my home saying things in the appraisal that were completely untrue. like a basement fireplace, brand new walls and sub floors. all untrue. i contacted the vp. of the company and right after that the gentleman that screwed me got a promotion to run another branch. this company only cares about numbers and they do not tell u the truth on what your signing. i was told i was signing things that werent true on paper. who actually reads all that paper work. now we are losin our home, and we had very good credit before this company we did not need to go through them. they are horrible


Un Known

Somerset,
New Jersey,
U.S.A.
50% blame

#3UPDATE Employee

Wed, December 12, 2007

After taking the time to read this repord i can honestly say i feel for you, it is a tuff position to be in and i wish you the best in fixing the problem. I also want to say with in every company there is a few bad apples and that the actions of few should not be held against a company as a hole. In your report you mentioned the appraisal comming in at 195k and he said he would get it taken care of. That is not somthing he could have done, the company uses out side appraisers and a appraisal review bord to review each appraisal to make sure it is accurate. If it is not then they will actually cut the appraisal to a conservative value to protect the bank from such cases. You have to understand if we the bank lend you more then your home is worth and for some reason you forclose on the home we have to by your home back from the investor then try to sell it. IN SHORT THE BANK WOULD TAKE A LOSS. I am in no way condoning the actions by the Loan officer. It sound like the program you were put into was a ARM at 11 percent and that you were paying off debt in a effort to improve your credit score and sign a lower rate program after the credit is repaired. If that was the intention it is a very strong idea. I would have to assume that given the crdit crunch and housing market going down the drain that you fell victim to the value of your home dropping. That is the case with most home owners at this time. This is the part you wont like to read but is the cold hard truth. This is your biggest investment it is your home. You are not required to sign if it dont sound rite and or if it is not the deal agreed on. If what you said is accurate there were red flags all over the place. He told you the appraisal was short and he would take care of it ( red flag number one ) He told you the program changed just befor you signed (red flag number two ) at some point you have to put 50 % of the blame on your self for not educating your self and for signing somthing that was not what you agreed on. Again i am not siding with the Loan officer i actually feel for your situation. Try calling Indy Mac the will lend up to 125 percent of the value of the home perhaps that will help best of luck with the mortgage un known


Jackie

Wallingford,
Connecticut,
U.S.A.
lending center is also first nlc

#4Consumer Suggestion

Mon, September 10, 2007

I am going through the EXACT same thing with this company, if u look under first nlc on this website you will see other complaints with this company. They are the same company. First nlc, aka lending center. I cannot go into too much detail anymore on this website, however i can tell u the same lies u were told were told to us and we might be losing our home because of them, and we are not the only people this has happened to by this company. If you would like further details about what to do with this company I can assist you with alot. i have info you can use so please go into my complaint, my name is jackie from wallingford ct and again it is under first nlc.get my info, my email and name and how to get my number is in my report. you have to look hard to get my email because they normally take them out so i put it in in a weird way. so get my info and please email me and or call. I look forward to hearing from you. DO NOT LET THIS COMPANY GET AWAY WITH WHAT THEY DID TO YOU, YOU TOTALLY HAVE OPTIONS, I HAVE BEEN BATTLING THIS COMPANY FOR 9 MONTHS, FINALLY GOT AN ATTORNEY WE COULD AFFORD AND I JUST HAVE SO MUCH INFO TO HELP YOU

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