Anita
Conifer,#2Consumer Comment
Wed, September 25, 2002
Since my "report", we have received additional information that would tell us that we should not necessarily be afraid of The Moving World company. I do not want to unfairly say anything, and it looks like some of what I have thought is based on our lack of understanding regarding all the facts. We of course do not have any knowledge of whatever problems anyone has ever had with them, but we must say that, based on the kind and thoughtful representation that we have gotten from them, it may be well worth the customer's time to at least check them out. This just goes to show that what one reads, or whatever first impression one gets, is not necessarily what is the truth. I would say, at least check them out, and find out if there is anything to be concerned about. There are always circumstances involved, and what someone here or there experiences may not be all there is to it. Possibly there are those out there who have actually gone with this company and have had great experiences.
Anita
Conifer,#3Consumer Comment
Fri, September 20, 2002
We are currently in the process of searching for the best deal from a moving company. Turns out, we are seeing that we might as well go with the company we hired for our last two moves, even though they were more expensive than those that we are hearing from now. In our search, we got a response from, among others, The Moving World. The complaint from this person in Miami, FL is too much like what I already experienced from The Moving World. In just the phone call that we received, after being told that they needed a list of our belongings, I told the woman the estimated weight of our load. Then I was asked who else we had received quotes from. After the first one I mentioned, she immediately told me to watch out, that that company is on a blacklist of fraudulent movers, and she directed me to the website. She also told me that we should not go with self-movers and that companies that charge by cubic foot are okay. I since learned from websites that what she said about these things are not true. When I looked up the website with the blacklist, of course The Moving World was not listed. But as I continued searching, I discovered that this company does have a poor report with the BBB. What I find interesting and hard to ignore, is that, first, what this consumer in FL was told is exactly what I was told. Makes me wonder if this is a script that the sales people at the company read off. Secondly, the woman at The Moving World kept telling me that she could do much better than that. That was fine, but first she let me know that she could only give me an estimate. By the end of the conversation she told me that her quote, which was $900 less than the other company that is blacklisted, is definite. We do not see that anyone can give a definite quote without coming out in person and taking inventory of what is being moved. Then, after I faxed her the quote from the other company, she emailed us her quote, and had even lowered it another $100. That initially sounded great, but then I noticed that the packing materials that were mentioned on the quote from the other company were not mentioned on her quote. Only 4 mattress boxes were mentioned. Lastly, she told me things that, in retrospect, did not make sense, and were contradictions to all that we have been told in our experience with movers. All these things are too much to go into, but everything raises a red flag to us. So, while I cannot say from personal moving experience that this company is fraudulent, we do have our doubts, and that is enough to tell us we should go elsewhere. The moving company we went with on two other moves was significantly more expensive, but we had no problems with them.
William
Aurora,#4Consumer Comment
Sat, September 14, 2002
I've been searching for information on movers and have noticed this very same message on several boards, all claiming that The Moving World recommended that particular site. I wonder if its a valid complaint or a smear campaign by competitors? I haven't done any business with them yet, but the fact that so many people are making ad hominem attacks against them, I think I will.