- Report: #1484201
Complaint Review: The Ring Doorbell - Santa Monica CA
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Author Confirmed
Why?
The Ring Doorbell
1523 26th Street Santa Monica, 90404 CA, United States
Phone:
8006561918
Web:
www.ring.com
Categories:
Business Rating:
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The Ring Doorbell The Ring Doorbell - it's fine...if and when it works Santa Monica CA
We purchased this product since it was advertised as a wireless product that only needws to be charged once or twice a year. I'm not the smartest guy in the world, but my math skill tells me that's every 6 to 12 months. Yeah...good luck with that. We're lucky to get a month out of it, then it's dead as a ...well...a ring doorbell. I've contacted support many times. They've told me it's because it needs extenders. So, I spent more money and bought extenders. No change.
Had paid tech support in to properly arrange it. No change. Every time I speak with them, it's a different story. Need another extender; your extender needs to be relocated; you have too many people going by your house. I've followed every suggestion. Kept throwing money after it. No change. It dies in a few weeks, and it's a pain to recharge.
Their answer: spend even more money and buy a newer model. Again, I'm not the smartest guy in the world, but you lied to me and then think I'm stupid enough to do it again? Come on now. I know that there will never be a satisfactory resolution on this one for me. I just hope to warn others about the false and misleading advertising the compnay does and hope that they will not repeat my mistake. There are similar products out there...maybe buy one from a company that doesn't lie or mislead.
