Grace
Chicago,#2Consumer Comment
Mon, May 12, 2003
I WAS TOLD I COULD CALL AT ANY TIME. WHEN I FINALLY CALLED I WAS TOLD EVERY ONE WAS BUSY AND SOMEONE WOULD CALL ME IN 45 MIN.S. I WAITED TWO HOURS. I CALLED BACK AND THE WOMEN I SPOKE TO WAS SO UNPROFESSIONAL. I WAS VERY UPSET. INSTEAD OF LISTENING TO ME, SHE TALKED RIGHT OVER ME. IT WAS A NIGHTMARE! WHENEVER I TALKED, SHE TALKED AT THE SAME TIME. WHEN I TRIED TO CORRECT HER, SHE SAID SHE HAD A RIGHT TO VOICE HER OPINION! SHE WAS IN CUSTOMER SERVICE! THAT'S WHEN I STARTED TO GET SUSPICIOUS. I CHECKED THE COMPUTER AND DISCOVERD ALL THE RIPP OFF REPORTS.