- Report: #1427461
Complaint Review: thegiftnecklace.com lin yiting -
Reported By:
Wendy -
Winchester, Virginia, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
thegiftnecklace.com lin yiting
China
Web:
thegiftnecklace.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
thegiftnecklace.com lin yiting lin yiting took money no necklaces ordered Internet
Ordered two necklaces on december 1 2017 nothing from company after numerous email sent to see when order would ship. they did not respond first time till filed a Paypal resolution dispute December 30 2017. Money was sent day of order. Finally got tracking number for a company EMS. I responding could not track so I started getting emails from them with lanugage I could not read. I also stated this to them and I would get emails with arrows to that that it was on its way. One email even said delivery date not till February. Finally got one said it is on way to you. Than next email said delivered, however I never received two necklaces I ordered. Than I get message from Paypal on January 20 that they will refund $35 to me. I declined this I had decided I had enough and wanted full refund. However I have not received refund. I did receive this email today February 5 2018 stating:wanting to charge me shipping again:
Dear customer,
Hello, I’m so sorry to hear your news,we are free shipping at first, but now you are special cases, so we decide to reproduce and delivery once again for you, but you need pay for the freight cost.
We want to give customers a satisfactory purchase. I hope you can understand, thank you.
Do you think it is OK?
Looking forward for your reply, thank you
Really why would I want to pay more for product I did not receive and already stated I no longer wanted. Since I was being ripped off .
