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  • Report:  #1322131

Complaint Review: TheLotter.com - Glasgow

Reported By:
PAK - Calgary, Alabama, Canada
Submitted:
Updated:

TheLotter.com
69 Buchanan Street Glasgow, G1 3MLD United Kingdom
Web:
info.thepaymentsfactory.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On July 6/16 I was advised by theLotter.com (office in London)  that I had won $50,000 US on the Powerball. On July 8/16, I requisitioned payment of the net winnings ($33,042US) and provided them with the requested personal particulars (name & address); bank particulars (name, address, SWFT code and bank code); and bank account particulars (transit & account #); when I had not received payment by July 29/16, I contacted TheLotter and was advised that payment was rendered through another company, The Payments Factory Limited (Glasgow); when I contacted The Payments Factory, they advised me that they had wired the funds to my Canadian Bank, but that I had provided incorrect information (but they could not advise me what information was incorrect) and that the Canadian Bank (CIBC) was holding my money. When I contacted TheLotter.com, they advised me that the CIBC had actually returned the money to The Payments Factory a couple of weeks earlier; Adrian, from TheLotter.com phoned to confirm that everything was in order and that I could expect to receive payment within a few days. After 10 days, I wrote again to TheLotter.com and to The Payments Factory inquiring about payment (ALSO, I HAD PROVIDED ALL OF THE REQUESTED PARTICULARS AT LEAST 3 SEPARATE TIMES) and advising them that I was prepared to sue for payment. Today I was contacted by a Paul Davis from PacNet Services [Europe] Ltd., who claims to hold a doctorate of laws though I am not sure of his company's connection to TheLotter.com or to The Payments Factory, to advise me that I could not sue in the United Kingdom and even if I did, my legal costs would exceed the funds in question. However, he also assured me that payment should not take much longer....the same thing which 'Victoria' and "Adrian' from TheLotter.com had repeatedly advised me, as well as 'Siobhan' from The Payments Factory. I am inclined to believe that some of the other posted complaints about TheLotter.com may be true and that when it comes to paying out the larger prizes, various reasons and excuses are raised or manufactured to explain the non-payment - which leaves me to believe that this may be just  another internet scam....



1 Updates & Rebuttals

TheLotter.com

#2Author of original report

Fri, September 02, 2016

I would like to update my earlier report regarding TheLotter.com's non-payment of my $50,000 winnings to confirm that I have now received my payment.

It appears that there was some mutual confusion on both sides, but once R. Paul Davis, Group General Counsel for The PacNet Services Group of Companies intervened personally, the funds were located and duly transferred to my account at Calgary, Alberta, on September 2, 2016.

To that extent, I withdraw my earlier complaint without reservation and recommend TheLotter.com to all potential lottery buyers.

 

Paul

Calgary, Alberta

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