- Report: #162706
Complaint Review: Think A Little Different - Phoenix Arizona
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Author Confirmed
Why?
Think A Little Different
3030 North Central Ave Suite 310 Phoenix, 85012 Arizona, U.S.A.
Phone:
800-427-6026
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Think A Little Different ripoff from the minute you see the commericial... buyer beware! Phoenix Arizona
Man if I only could take back the 80.00 I paid for this stupid program at least I went in it with another idiot that paid half. They promise all of this stuff out of the box and all you get are a few pamphlets and a couple dvds. Then Rosaline from PMI calls you up asking how good your credit is and tells you the website isn't free as the ad suggested. She then as a slave worker for Dean gives out the customer service number because my credit is insufficient. You know I would love to shove that mommas boy Dean into a locker. Hopefully I can at least get the satisfaction of a refund... doubt it. Jason Londonderry, New Hampshire
U.S.A.
1 Updates & Rebuttals
Megan Smith
Tempe,Arizona,
U.S.A.
100% Client Satisfaction
#2UPDATE Employee
Fri, December 28, 2007
I can totally understand your frustration. As a company we strive to satisfy 100% of our customers and make sure that we fulfill on everything that was promised. Reading through your report it seems that you have slipped through the cracks. We have over 100,000 satisfied students and our goal as a company is to ensure total client satisfaction. I just took over the client satisfaction department and I want to make certain that we do handle every student with the best service and education available. If for any reason you feel that you have not received the level of satisfaction that is up to our standards or yours please contact me immediately for resolution. I will be able to settle any issue or answer any questions you may have. Please email me at [email protected] and I will get back to you within one business day. Please feel free to contact me at my office as well, 1-800-489-7003, for any satisfaction concerns. If you do not speak to a live person please leave a detailed message and I will follow up with you within 24-48 hours of your call. Megan Smith Client Satisfaction Director
