Marcello
Las Vegas,#2Author of original report
Tue, April 15, 2008
After having gone through this process with this particular company, I would still ABSOLUTELY NOT RECOMMEND them to anyone. Here's why: 1. To get any updates on my tickets, I had to contact "customer service" which is a NIGHTMARE with this company due to looooong hold times, obviously poorly trained phone staff and frequent disconnections while on hold with a live person. 2. I consider it BAIT AND SWITCH when I believed I had purchased Row F-Center Stage tickets only to be told four days later that these tickets were now unavailable, but I could purchase "comparable tickets" for even more money. 3. The tickets I purchased (the second time) finally arrived today, and they are indeed Row E (one row better), but NOT center stage and they cost me an additional $44.00, so you be the judge. Was it worth the added hassle and trouble to get these blessed tickets? Not in my book. DO YOURSELF A FAVOR AND PICK A BETTER COMPANY!!!