- Report: #229863
Complaint Review: Tiger Direct - On-Rebate.com - Miami Florida
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Author Confirmed
Why?
Tiger Direct - On-Rebate.com
7795 W Flagler St. Suite 35 Miami, 33144 Florida, U.S.A.
Phone:
800-888-6111
Web:
N/A
Categories:
Business Rating:
(0)
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Tiger Direct Company is comitting rebate fraud with On-Rebate.com Miami Florida
Purchased Video Card from TigerDirect.com on 7/17/2006 filled out rebate at On-Rebate.com and printed the rebate registration form, addressed envelope and enclosed signed rebate form, orginal UPC/Barcode label and copy of original invoice. Made copies of all paper work and mailed to On-Rebate Client: Joy Systems Inc. US P.O.Box 3028 Miami, FL 33144
4 1/2 Month wait and no rebate!
On 12/1/2006 went to On-Rebate.com to check status of rebate
tracking JF94RSBY7HBYRTK5 Status as follows:
User applied for On-Rebate 7/19/2006
Email was sent for cofirmation 7/19/2006
Email was confirmed by the user 7/19/2006
Printed out the rebate registration,
awaiting receipt of documentation 7/19/2006
The Rebate was accepted 8/21/2006
12/1/2006 Called TigerDirect and was told check should be mailed within two weeks.
5 3/4 Month wait and no rebate!
On 1/10/2007 went to On-Rebate.com to check status of rebate and status was same as on 12/1/2006
REBATE WAS ACCEPTED 8/21/2006
Called TigerDirect 800 888-6111 Customer Service (LOL) and was on hold for 1 hour and then Customer Service told me that tiger direct does not have anything to do with rebate and I would have to talk to On-Rebate about the rebate and then gave me their phone #.
I call the phone # and their was no option which would allow me to talk to another person.
So to sum up, I was promised the rebate amount in 8-10 weeks if I did everything perfectly. My rebate was accepted on 8/21/2006 and I have wait just short of 6 months and STILL NO CHECK. TigerDirect and On-Rebate I believe are comitting fraud!
DO NOT BUY FROM TIGER DIRECT if a rebate is involved.
Thomas
Morris, Illinois
U.S.A.
4 1/2 Month wait and no rebate!
On 12/1/2006 went to On-Rebate.com to check status of rebate
tracking JF94RSBY7HBYRTK5 Status as follows:
User applied for On-Rebate 7/19/2006
Email was sent for cofirmation 7/19/2006
Email was confirmed by the user 7/19/2006
Printed out the rebate registration,
awaiting receipt of documentation 7/19/2006
The Rebate was accepted 8/21/2006
12/1/2006 Called TigerDirect and was told check should be mailed within two weeks.
5 3/4 Month wait and no rebate!
On 1/10/2007 went to On-Rebate.com to check status of rebate and status was same as on 12/1/2006
REBATE WAS ACCEPTED 8/21/2006
Called TigerDirect 800 888-6111 Customer Service (LOL) and was on hold for 1 hour and then Customer Service told me that tiger direct does not have anything to do with rebate and I would have to talk to On-Rebate about the rebate and then gave me their phone #.
I call the phone # and their was no option which would allow me to talk to another person.
So to sum up, I was promised the rebate amount in 8-10 weeks if I did everything perfectly. My rebate was accepted on 8/21/2006 and I have wait just short of 6 months and STILL NO CHECK. TigerDirect and On-Rebate I believe are comitting fraud!
DO NOT BUY FROM TIGER DIRECT if a rebate is involved.
Thomas
Morris, Illinois
U.S.A.
1 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#2UPDATE Employee
Mon, June 25, 2007
Dear Customer: We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at [email protected] with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to achieving a resolution for you as promptly as possible. Sincerely, Alex Tiger Direct Customer Service/Web Response
