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  • Report:  #134591

Complaint Review: TigerDirect - Miami Florida

Reported By:
- Raleigh, North Carolina,
Submitted:
Updated:

TigerDirect
7795 W Flagler St. Suite 35 Miami, 33144 Florida, U.S.A.
Phone:
800-955-1888
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought a Biostar barebones kit that had 3 rebates on 11/28/04.

Sent all paperwork the same day. Never received any rebate. Four months and no word. Emailed michael. [email protected] and got no reply. I'm out $100.

Michael

Raleigh, North Carolina
U.S.A.


6 Updates & Rebuttals

Elizabeth

Miami,
Florida,
U.S.A.
Customer Service Manager

#2UPDATE Employee

Wed, August 03, 2005

Jim, I want to help you obtain the rebates. Please provide me your order #, item #, and the amount of the rebate offer. As soon as the information is received I will take further actions. [email protected] Thanks


Michael

Raleigh,
North Carolina,
U.S.A.
Tiger Makes Good

#3Author of original report

Thu, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer


Michael

Raleigh,
North Carolina,
U.S.A.
Tiger Makes Good

#4Author of original report

Thu, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer


Michael

Raleigh,
North Carolina,
U.S.A.
Tiger Makes Good

#5Author of original report

Thu, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer


Michael

Raleigh,
North Carolina,
U.S.A.
Tiger Makes Good

#6Author of original report

Thu, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer


Jim

Grand Rapids,
Michigan,
U.S.A.
Add'l Tiger Customer waiting for check

#7Consumer Comment

Sat, March 19, 2005

I too am currently suffering the same fate. I purchased an e-machines refurbished unit which included a $75 rebate. Filed online, submitted documentation, and received confirmation e-mails after each step. Then on 1/10/2005 I received an e-mail stating: "Your rebate status has been updated! Your rebate for: $75 Rebate On Select eMachine Desktop PC's has been processed. Your new status is:ACCEPT You should receive your check in 4-6 weeks." At the end of February, I submitted an e-mail inquiry. The response was the following: "We have located your rebate registration in our records. Your rebate was accepted on 1/10/2005. Please note that the check can take 6-8 weeks from the acceptance date to arrive. As soon as "payment processed" appears on the rebate status page it will indicate that the check has been mailed to your address." Well, guess what? It's now 3/19 (which means they've exceeded 9 weeks, and counting....) still no change in status on their website. My spidey senses are tingling, if you get my drift. To be fair to Tiger, they have promptly shipped everything I've ordered; but the rebate troubles seem to be more and more the rule rather than the exception. I will definitely think twice before ever ordering a rebate item from Tiger again.

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