Emma Ostin
Toronto,#2UPDATE Employee
Wed, January 23, 2008
Dear Norman, I'm representing Toronto Pharmacy online drugstore support staff. Unfortunately we haven't received your complaint in a due time to be able to assist you accordingly. Analyzing your words I found no ground argues in your accusations: Our customers are informed beforehand that all orders are shipped in discreet packaging, not mentioning the contents of the shipment for their privacy. We ship the pills in containers which are put into dense brown-paper envelopes so no one can see through them. It is only for their confidentiality. The envelopes are high quality and are very durable to ensure that our customers receive their products as we describe them on our web site. All the information about the packaging quality is presented on our website in the FAQ section. We ship directly from the pharmaceutical factory located in India, which is also mentioned on our website. Thus your words only confirm that we fulfill our obligations and besides we deliver products in a good term. Additionally I've searched through the database and found no Norman from Singapore, thus I'm not even sure that you really exist. In any case each of our customers know our contact phone number and e-mail address and can easily reach us to solve any issues related to their orders. Our company has an excellent record on customer satisfaction. We aim to give our customers peace of mind, not to mention great products.