This company is ripoff. The customer service is horrible. I made two service call and it took 2 months to get technician first first call and it took 3 months for second call. Both calls where related to my two refrigerator. First one they said it can't be repaired and they will not replace it. Second refrigerator again same response that they can repair it and they will not replace it. I cancel my policy as they are very unprofessional. When I cancel it, they pro-rated it and also took charges for service call. They dedicated over $700. I could have bought new refrigerator in that amount. It is just waste of time, money and energy.
DO NOT TAKE WARRANTY FROM TOTAL HOME PROTECTION. You will loose your money and your valuable time.