- Report: #713334
Complaint Review: Toyota Of Thousand Oaks - Thousand Oaks California
Reported By:
John -
Venice, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Toyota Of Thousand Oaks
2401 E. Thousand Oaks Blvd. Thousand Oaks, 91362 California, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Toyota Of Thousand Oaks Anthony Ruiz Rip Off at Service Dept. at Toyota of Thousand Oaks Thousand Oaks , California
My car broke down and I was towed to Toyota of Thousand Oaks with a broken drive belt on my 2003 Camry. Toyota Repair "Advisor" Anthony Ruiz gave a written quote of $98 to repair broken "drive belt" (which I later found out through my honest mechanic, Victor Vongchaisaree of Santa Monica VC Automotive, was the only reason my car overheated).
Then, Toyota of Thousand Oaks, Anthony Ruiz called me later (I was eating lunch across the street) and said another belt would be added but none was, and charged me a total of $146.
Then, Anthony Ruiz said my radiator was damaged due to overheating and the radiator was not holding pressure via a test. So, rather than replace radiator cap he insisted that I needed a new radiator at $500 and warned me my car would over heat if I left without replacing the radiator --which it didnt. I lost a whole day driving to LA to have my said mechanic make an additional repair that wasnt needed. Not only did Toyota of Thousand Oaks waste my time and money but also my said mechanic's who had to send back an unneeded radiator he ordered on my behalf and because of their fraudulent "advice."
Finally, Toyota of Thousand Oaks inflated my tires with air without my permission, they negligently inner mixed air with the exclusive nitrogen in my tires. Idiots!
Toyota of Thousand Oaks is a fraud!!!
Then, Toyota of Thousand Oaks, Anthony Ruiz called me later (I was eating lunch across the street) and said another belt would be added but none was, and charged me a total of $146.
Then, Anthony Ruiz said my radiator was damaged due to overheating and the radiator was not holding pressure via a test. So, rather than replace radiator cap he insisted that I needed a new radiator at $500 and warned me my car would over heat if I left without replacing the radiator --which it didnt. I lost a whole day driving to LA to have my said mechanic make an additional repair that wasnt needed. Not only did Toyota of Thousand Oaks waste my time and money but also my said mechanic's who had to send back an unneeded radiator he ordered on my behalf and because of their fraudulent "advice."
Finally, Toyota of Thousand Oaks inflated my tires with air without my permission, they negligently inner mixed air with the exclusive nitrogen in my tires. Idiots!
Toyota of Thousand Oaks is a fraud!!!
