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  • Report:  #1076403

Complaint Review: Tracfone - Medley Florida

Reported By:
teddy169 - Bronx, New York,
Submitted:
Updated:

Tracfone
9700 NW 112 Ave Medley, FL 33178 Medley, 33178 Florida, USA
Phone:
(305) 513-4390
Web:
tracfone.com
Tell us has your experience with this business or person been good? What's this?

Hey, I just spent over a half hour on your automated process with your manager Jamaica, who was not cooperative or nice to me. Why the f**k did it take me over an hour to use the automated service to transfer my minutes and number. The process never transferred minutes only the number, so you have to enter a series of numbers, then another series of numbers 4 I think to be exact then after that you have to put a series of numbers in the old phone all while talking to an unresponsive manager... I lost 10 minutes talking on there 1 800 number to get this done as well... not only that but why would I have to verify my number with an automated process only to have to provide the number a second later... last time using this service, waste of time, coverage as well as nasty phone support...



2 Updates & Rebuttals

teddy169

Bronx,
New York,
Automated Activation is falsified

#2Author of original report

Fri, August 16, 2013

I can imagine an incompitent worker at costco taking even longer to do this. Maybe you have time to stand around and deal with it. I don't.


Tyg

Pahrump,
Nevada,
Should have...

#3General Comment

Fri, August 16, 2013

 You should have gone to a local retailer or used the internet. Both of which would have saved you some mins on your phone.

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