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Billings,#2Consumer Suggestion
Thu, December 30, 2004
TranSouth Financial in Billings MT targets people who have less than perfect credit applying for auto loans. The individual is usually so grateful for getting financed that they tend to ignore the high interest rates, and many customers have told me after they were financed that they were told TranSouth would refinance them in a year which is simply not true and to my knowledge TranSouth does nothing to prevent or even discourage the dealerships from telling applicants that this is not so. As a result the dealer makes the sale and TranSouth finances the loan. Another rip off is that the options of the vehicle, such as leather, towing, theft, running boards, Bose stereo, etc... which is added to the price of the vehicle, may or may not exist, or, was a standard vehicle option which the customer was charged again for that option. Customers who feel they are paying too much for their auto financed through TS should demand the bookout sheet from their file and compare options. As a TranSouth employee, I would tell customers to talk to the dealer about missing options. I was reprimanded for doing this and also for noting the account regarding missing options. TS fired me after Christmas break because I had just learned about what Judy, the Billings TS branch manager, called "favor" deals with Matt Hall a finance guy at Rimrock Auto in which she defrauded Citigroup to benefit Matt Hall. Judy said to me that you can't trust anyone in this industry including her, and she also said that some people are too stupid to twist deals. Judy Morse said Chase (Richard) Graham this District Manager caught this in an audit due to my notes and I asked him if Compliance was aware of this and he assured me that they will know, then after Christmas break I was terminated by Chase! Who knows how far up the chain the corruption goes! In my opinion NO ONE should finance their vehicle through the Billings TranSouth office. They are dishonest and prey on people's trust. Anyone would be better off going to an internet auto finance website which finances higher-risk loans and where the rates are more favorable.