Complaint Review: TransUnion Credit Montoring - Internet

My situation is; I’m trying to find a job. Every so often I get emails from employment web sites. Today, I got an email saying, “we got a job match for you.” So, I opened the email from “EveryJobforMe.com.”  I went to the website. They showed me a preview of the jobs available in my area that match up to my field. They have companies and positions posted that I haven’t seen yet. It looks interesting and could be helpful. But of course, you need to create an account first. I click the “create an account” link. Then, I get a pop up that says, “DID YOU KNOW MOST COMPANIES CHECK YOUR CREDIT REPORT BEFORE HIRING YOU?” “GET YOUR FREE CREDIT SCORE HERE.  

They said my reputation and values are reported by credit agencies. It said “Click here” to see what they say about you. So, I clicked.  TransUnion website pops up. One of the three big credit reporting agencies. TransUnion says they need my credit card number to verify I’m really me. They will only charge a dollar. They need to verify your identity with your credit card. I gave them my credit card because I thought they needed to verify my identity with my credit card. This was a onetime charge. I saw nothing about a monthly subscription. I’m looking for a job. I need to make money not spend money. I followed the directions to get my credit score, so I can get a job.

A screen popped up and gave me my score, that’s it, nothing else. Then it disappeared, and another screen popped up, saying I got a dollar worth of viewing. The show is over. I got a dollar worth.  I have the option to pay more to continue viewing or I can purchase more reports to see who is reporting me. I closed out. I went back to my email to try to find the website that claimed to “have a job match” for me. However, I clicked on the email receipt from TransUnion. I scrolled and scrolled (about 4 pages) to the bottom. At the very bottom, there was a disclosure saying:

You have purchased a subscription product. For your convenience, your payment card will automatically be charged $19.95 (plus tax where applicable) per month, while your subscription continues. Information about our cancellation policy and how to cancel your subscription can be accessed here.

Did I just get scammed? Yup, I just got scammed. Because, I know I didn’t purchase a “subscription product” from TransUnion. I did not agree to be automatically charged $19.95 per month. TransUnion credit reporting agency just ripped me off. I’m mad but more embarrassed for being so easy to scam. My face got a little bit red, and my ears felt hot. But my anger is at myself for being stupid. TransUnion does not make it easy to cancel. Everything is cryptic. I waited on hold for about 5 minutes for someone to answer. I wanted to get snippy with the customer service rep who was helping me, but she just has a job, and that’s all I want. A job.