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  • Report:  #1222353

Complaint Review: Travel Advantage Network/Sundance Vacations - Wilksbarre Pennsylvania

Reported By:
samuelfelli - Philadelphia, Pennsylvania, USA
Submitted:
Updated:

Travel Advantage Network/Sundance Vacations
264 Highland Park Blvd Wilksbarre, 18702 Pennsylvania, USA
Phone:
8005169948
Web:
PlanwithTAN.com
Categories:
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Good Lord!! These guys have taken my money and given me nothing in return - but headache. I am currently on the phone with Jessica, from Sundance Vacations King of Prussia. She said Travel Advantage is different from Sundance, and she cannot do anything. She, miraculously, knew my payment information - when, according to them, their offices do not have that. It is only Tri-State who handle my payment and all that. Mind you, I have been told this since 2011.

Just before that, I was speaking to Matt, and he tossed me to a lady who sent me to Jessica. Two hours and fifteen minute, I have been on the phone with them combined.

I signed the contract in a rush, and after I refused several times. I was given ten vacations for $5000, after I said no several times. I was a college kid, and had no money. All the money I had, I paid to them. And then the yearly fees came, which I was not told about. I paid those each year. Over the years, while I was in college, my friends and I have tried to go on Spring Break with TAN/Sundance/TriState. They never have anything available, even if I called ninety days or over in advance. We called our junior year to book, only to later realize that there is an age limit. Another thing I was never told.

So I have not used anything I paid for, and I have not been completely told everything. I have been lied to, and spent many hours on the phone with them. I need a refund of my money and my contract canceled. Still waiting on Ed Coppinger to give me a call. He's Jessica's boss. 

They have so many addresses and numbers, it's no joke. 

264 Highland Park Blvd, Wilksbarre PA, 18702. 8005169948.

620 Allendale Rd, Suite 150, King of Prussia PA. 6109623900

PMB 311, 672 Old Mill Rd, Millersville MD, 21108



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