- Report: #193113
Complaint Review: TRAVELER INNOVATIONS - Phoenix Arizona
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Author Confirmed
Why?
TRAVELER INNOVATIONS
PO Box 45439 Phoenix, 85064 Arizona, U.S.A.
Phone:
800-858-4838
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TRAVELER INNOVATIONS ripoff artists, customer service my butt Phoenix Arizona
About three years ago I tried there service and after not needing it hardly ever canceled the service. Now about every 6 months or so I get a charge to my credit card from them!!!!
So I call up customer service to get the $$ refunded and they tell me every time that they have no record of me canceling the service, so i can't get a full refund. I was charged on the 23rd, reported it to them on the 24th and they say that I will get a refund minus a $5.00 prorated fee. this I said was unexceptable so I get transfered to a supervisor who tells me they have no record of me canceling the service and then hung up on me!!!!
So I call back and talk to the first person I talked to and get a confermation number that my account is now (for the fourth time) closed and that I will get a refund (minus the $5 prorate) This is still unexceptable but what am I to do.
Jeff
whitmore lake, Michigan
U.S.A.
So I call up customer service to get the $$ refunded and they tell me every time that they have no record of me canceling the service, so i can't get a full refund. I was charged on the 23rd, reported it to them on the 24th and they say that I will get a refund minus a $5.00 prorated fee. this I said was unexceptable so I get transfered to a supervisor who tells me they have no record of me canceling the service and then hung up on me!!!!
So I call back and talk to the first person I talked to and get a confermation number that my account is now (for the fourth time) closed and that I will get a refund (minus the $5 prorate) This is still unexceptable but what am I to do.
Jeff
whitmore lake, Michigan
U.S.A.
