Susan
Waynesboro,#2Author of original report
Fri, May 30, 2003
It took me two tries, but Tri Star did come through. After my initial letter, and no response, I found the Ripoff Report website. A letter here had an address different from the one I was originally given. I sent another letter, and Tri Star did credit me on my credit card. Just wanted to let you know. The refund came from this address: TriStar Products, P.O. Box 5018, Wallingford, CT 06494. They also included a phone# for the Customer Service Dept - 1-800-558-0420 Mon-Fri, 8:30am to 8:00pm, EST. Hope this helps someone else!
Susan
Waynesboro,#3Author of original report
Fri, May 30, 2003
It took me two tries, but Tri Star did come through. After my initial letter, and no response, I found the Ripoff Report website. A letter here had an address different from the one I was originally given. I sent another letter, and Tri Star did credit me on my credit card. Just wanted to let you know. The refund came from this address: TriStar Products, P.O. Box 5018, Wallingford, CT 06494. They also included a phone# for the Customer Service Dept - 1-800-558-0420 Mon-Fri, 8:30am to 8:00pm, EST. Hope this helps someone else!
Susan
Waynesboro,#4Author of original report
Fri, May 30, 2003
It took me two tries, but Tri Star did come through. After my initial letter, and no response, I found the Ripoff Report website. A letter here had an address different from the one I was originally given. I sent another letter, and Tri Star did credit me on my credit card. Just wanted to let you know. The refund came from this address: TriStar Products, P.O. Box 5018, Wallingford, CT 06494. They also included a phone# for the Customer Service Dept - 1-800-558-0420 Mon-Fri, 8:30am to 8:00pm, EST. Hope this helps someone else!