- Report: #1421568
Complaint Review: Tru Pro Skin Care or Renu Pro associated with Jennifer Anniston - California
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Tru Pro Skin Care or Renu Pro associated with Jennifer Anniston
California, United States
Phone:
1-866-994-0893
Web:
can no longer find it
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Tru Pro Skin Care or Renu Pro associated with Jennifer Anniston Offered FREE trial, charging only shipping and a week later charged me 89.97 and 94.97. Said I did not read policy, but no where did it state I would be charged for my FREE Trial. California
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I never do this, but since Jennifer Anniston's name was attached I took a chance on it being legitimate. I ordered this face cream that purported to be a much, much cheaper version of any anti-aging cream on the market yet works the same wonders. First, they never tell you how much this stuff cost. Second, it is not in fact a free trial. They initially charge you $4-$5 for shipping. A week or 10 days later they then charge your credit card for the full amount of the face cream, which is around $90. I called their number listed on my credit card charge and they tried to tell me that their policy clearly states you will be charged the full amount and that I did not read the policy. This is a complete LIE! They can post anything they want after the fact, but that doesn't mean it was in the offer that I clicked on. I was told I was paying $5 for shipping charges ONLY for a FREE TRIAL. I hate that I did not Google it before ordering because I am now finding many, many instances of others who were scammed on this same face cream. By the way, the cream does not work at all. I have seen absolutely no difference in the 2 weeks I used it. I offered to send the unused portion back and they insisted that I did not read the policy and I owe the $$. What great customer service - first of all they state you are getting a FREE TRIAL which they then turn around and charge you for and then the cream doesn't even work. I think I'll take it to a lab to see that it is only Ponds cold cream or something like that. I do not know if Jennifer Anniston knows her name is attached to this. I have seen complaints that go back to October 2017 so I don't know how they are still in business. It is so easy to scam people. I should have stuck to my mistrust of these types of offers and never responded. I was another one of those aging women who are hoping something will erase the wrinkles. Well, sorry to say that short of plastic surgery, we are stuck with our aging faces ladies. I am going to grow to love my wrinkles instead of getting taken advantage of by all the scammers out there praying on people like me. PLEASE do not respond to any FREE TRIALs on the Internet. I think it is safe to say that 90% or more of them are scams!
