- Report: #1410280
Complaint Review: Trupanion Pet Insurance - Seattle Washington
Reported By:
Pet Lover -
Highland Heights, Ohio, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Trupanion Pet Insurance
6100 4th Ave South Seattle, 98108 Washington, United States
Phone:
888.733.2685
Web:
http://trupanion.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Trupanion Pet Insurance Did not pay out on pet insurance claim for our cat Seattle Washington
After paying into Trupanion pet health insurance for years I tried to make a claim and they refused to pay even though it was specifically stated that they would do so. Our cat needs prescription cat food which is expensive. They told me after I reached $500 deductible I would get paid 50% of the price of the cat food going forward. Once I reached this level I got a letter stating that they do not cover pet food for ongoing health conditions. That is a total load of garbage. If the cat or dog need prescriptiuon food it would need it for life not a month. I would avoid using Trupanion as it looks like they do not pay out on a claim when your pet needs health care. They cannot be trusted so I would look for another company if you really love your cat or dog. Do not use Trupanion as they are a ripoff and will take your money and not pay you when your pet is sick. Avoid.
