CLICK HERE to see how Trust Benefits contacts Rip-off Report, stating they will give REFUNDS to unsatisfied customers.According to the company I had a phone call that explained all details of this SCAM! This is however untrue. The end of Nov. my debit card was billed $299 without my prior knowledge which of course caused everything in checking acount to be overdrawn. I have incurred over $200 in overdrawn fees plus lost the $299 they stole from our account, so , at present this has cost me $499.
When I finanally was able to reach someone at phone number provided I was told I had agreed to have our account debeted the $299. That' a LIE. I was played back a tape that was supposed to be me which the person representing their company even agreed it did not sound like me at all.
I was told I should be receiving a credit card before Christmas with a miniunum credit of $1700 but it could be a limit of up to $10,000; but it is now Feb. 2004 and I have not received anything to date but what was called a benefits package that wasn't worth the paper it was printed on.
I have called at least 100 times and been lied to and hung up on repeatedly. I demanded a refund on Jan 3 and was told it would be processed in 3 to 5 days. Still nothing has been received.
This devastaed me and my husband as we had no Christmas and are still behind in ALL our bills.
My husband and I both are disabled with less that $500 a month income to exist on so this was especially cruel on us.
The only phone call we ever received was from someone with a very thick accent telling us they wanted to send us out free gas vouchers for our car in exchange for looking over some credit card program we were qualified for. This was supposedly at no cost to us. If they only knew what a high price we really paid.
Brandy
Evanston, Wyoming
U.S.A.