- Report: #1465378
Complaint Review: TUFF SHED - Milpitas California
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TUFF SHED
931 Cadillac Way Milpitas, 95035 California, United States
Phone:
408-935-8833
Web:
www.tuffshed.com
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TUFF SHED They charged me for a complete shed and I had to repair all their terrible workmanship and broken parts. Milpitas California
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I bought a TUFF SHEd for $4,500.00 and didn't get what I paid for. After the shed was built in my backyard I had to fix many problems they left me. They gave me 60 days to apint the shed in order to be registered for the warranty. While painting the shed I noticed bent nails all over the outside of the building that I had to remove and put in new nails in their place. Some nails broke off at the head causing me to have to grind them out and fill the holes with chaulin in order to look good. They broke the vent and just left it broken. Their left huge gaps between the window framing on the outsides that I had to chaul everything in order for water not to damage the shed. The door would not close without slamming it. The work bench was made in two top sections of plywood that were left uneven and I had to take apart and shim up in order to be level.
I left e mails with their administrative assistance 110 Emily Tinaco and never received a reply. Emily wanted me to give Tuff Shed a great review the same evening that the shed was put up in my yard. I explained to her that it was dark outside by the time the shed was complete and that I would give her a report as soon as I can check it all out. I got back to her within a few days and told her of all the problems that I encountered with the workmanship. All the mistakes that were done by the workers were left and never made any attemps to fix their problems.
Since I only had a few days of work I decided to hurry up and paint the shed. While painting the shed I had to repai all the damage I seen and finished painting the shed instead of painting over the bent nails and broken vent, etc.
I would of liked some kind of reimbursement for all the work and time I had to put into this project which they should of fixed. They offered to come and do some repais on their scheduel which did not work with my days off. The work on fixing all the bent nails and all the nails that were driven way apst the face of the outside plywood was already fixed since I was not going to paint over the damage and have to paint again once they did the repair.
My main complaint is that Emily would not ever answer any of my questions. and I did tell her that I would be making a review once I finished fixing the shed.
I paid 44,500.00 for something i had to work on myself. there are plenty of other companies that build wood sheds and if I had to do it over again, I would go else were than here.
I am not satisfied with their work. Once they cashed my check, they forgot who I was.
Terrible place to do business with. I have pictures of all the mess ups they did, but not sure if I can post them here. If I can I will.
Please check other companies before doing business and wasting your money here.
