- Report: #680266
Complaint Review: TVADDICTS - Internet Florida
Reported By:
Angela -
San Bernardino, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
TVADDICTS
Internet, Florida, United States of America
Phone:
Web:
http://www.tvaddicts.tv/index.php
Categories:
Business Rating:
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TVADDICTS False Representation Internet, Florida
I am preplexed and saddened by the lastest take-in on internet purchases--TV Show DVD/hard to find show sets. Imagine my surprise when I entered the Website address for contacting the company for which I had ordered a set of "The Nanny" 6 season shows, and was promptly rerouted to Ripoff Report.
I ordered these sets shortly before Christmas 2010, as I have been unable to find them in the stores locally.I have been waiting patiently for the sets to arrive, for which it has been over 3 weeks. I decided that it was time to contact the company.
Upon entering the website address for consumer concerns, it was brought to my attention that there have been ripoff reports of this company since 2006, and yet they are still allowed to entice and disrupt the lives of consumers online.
I still have not received any sets, I have no logical way of contacting the company, and funds have already been extracted from my paypal account. However, I am willing to take what ever legal steps are necessary to insure that this company does not continue to take-in unsuspecting citizens.
As I am just faced with this abhorent procedure, I would like toknow the best course of action to getting my money returned and avoiding further access to my account. What steps are taken to block companies such as the one mentioned (TVADDICTS), and restoring any damage that may have been done to email addresses or financial accounts?
2 Updates & Rebuttals
cissy49
Grass Valley,California,
USA
how to research a website owner
#2REBUTTAL Owner of company
Sat, January 15, 2011
I have had to file a complaint witha state attorney general in regard to a website that had no contact info and my order never came.Due to this complaintI eventually did get mymoney back. It is the principle of the matter.
First, personally alert your bank/credit card company and file a dispute. Ask them for help to safeguard, they are more than happy to help. If necessary close the accounts and open new ones.
Create a free email address to be used for online purchases, and never give out your private email address to anyone except trustworthy persons. If necessary change your current private email address. A pain I know, but at times it is necessary.
Use a whois search website such as http://www.domaintools.com/
In this case, a search for Domainnametvaddicts.tv indicates thatthe RegistrationHost/server is:
http://namecheap.com
8939S.SepulvedaBlvd.#110-732
Westchester,CA90045
US
Filea fraud complaint with the Domain host/server. If they have no link for it, then file a complaint against the host/server, too, using the info below.
To file a complaint:
Findthe county namefor Westchester CA and look up the official Westchester county webiste, and then file a criminal complaint with the county District Attorney.
Also file with the California state Attorney General.
Give as much detail as possible.
Best wishes!
Angela
San Bernardino,California,
United States of America
TV Addicts are at it.
#3Author of original report
Sat, January 15, 2011
Since, submitting this report, I received the order that I had requested from this company, however, just as stated in previous reports, the DVD's were flawed. Only half of them played in my DVD player and those that play have been recorded from lifetime TV station and they are blured. There was no return address on the package and to top it off, my personal information and credit card has been falsely used bysomeone to make transactions with several merchant.
