- Report: #263274
Complaint Review: Tvboxset - Richmond Virginia
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Tvboxset
Richmond, 23228 Virginia, U.S.A.
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tvboxset corporation ripoff Richmond Virginia
On June 6, 2007 I place an order thru TvBoxset.com.
I was told that the items will be delivering by July 11, 2007. I was given a tracking number. I was waiting and waiting and to this day I have not yet received the merchandise. I sent a few emails and was told that there was a problem with the customs. This is going on and on.
I notify the credit card of the fraud.
James
richmond, Virginia
U.S.A.
I was told that the items will be delivering by July 11, 2007. I was given a tracking number. I was waiting and waiting and to this day I have not yet received the merchandise. I sent a few emails and was told that there was a problem with the customs. This is going on and on.
I notify the credit card of the fraud.
James
richmond, Virginia
U.S.A.
1 Updates & Rebuttals
Jeff From Tvboxset.com
Toronto,Ontario,
Canada
PLEASE READ AND EMAIL BACK FOR RESOLUTION
#2UPDATE Employee
Sat, August 04, 2007
Dear client, first and foremost i would like to apologize for your trouble regarding this matter , as i recently came across this posting i would like to reassure you that you have not been defrauded or voluntary ignored . Unfortunately at this moment i cant precisely know what went wrong with your transaction, but can only assume that this issue is only a matter of a misplaced order , lost in transit , damaged in transit or simple never delivered for unknown reasons. For resolution please email at [email protected] your full name phone number order number (if you have it ) Date of purchase and a brief description of your situation Also be informed that some postings claim or assume that tvboxset is associated or responsible for wrongdoing in similar DVD sites , we are 100 % not associated or responsible for any transactions in any other site except for tvboxset, we are not fraudulent in any way. Hope to hear from you soon Sincerely yours, Jeff Tabares
