- Report: #443613
Complaint Review: TXACOM Enterprises Omar Khan - Islamabad Nationwide
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TXACOM Enterprises Omar Khan
Islamabad, Nationwide, Pakistan
Phone:
254-213-5931
Web:
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TXACOM Enterprises Omar Khan TXACOM Enterprises and Omar Khan Stole Money By Not Delivering Product Islamabad Nationwide
I paid this company $2,000 to do some lead setting for me. The money was paid by wire and the work was to consist of 50 leads to be delivered over a 1 month period. The first lead was delivered on 3/3. The company delivered 10 leads in the first week and all seemed well. Then, everything just stopped. I called and e-mailed for days with no response. Finally, I posted on the forum where I first found the company that they'd ripped me off and I suddenly get a phone call. A server had crashed that controlled all of their internet access including their phones. It was repaired and we would be back on track tomorrow. Omar was very sorry and seemed genuine. I was extremely relieved to hear all was going to be ok. The next day, I receive one lead and then nothing again for weeks. I e-mail and call to little avail. Finally, on Wednesday April 1, I am contacted by Omar stating that they'd moved call centers and this had caused the delay in my product being delivered. The move had been the issue and all would be taken care of now that they were in their larger facility. I would start to see statements again on Tuesday (April 7) and the remaining 40 leads would be delivered 2-3 days after that. Wow, the relief, all was going to be ok afterall! By the end of Wednesday (April 8), I still had zero leads, and came to realize my money was gone. I've sent follow-up e-mail after e-mail and I'm simply being ignored. Looks like I paid $2,000 for $400 worth of work. Unfortunately, the business will only take payment by wire to Pakistan. I understand completely why that is at this point. Stay away from them.
Bwarules
Tyler, Texas
U.S.A.
Bwarules
Tyler, Texas
U.S.A.
1 Updates & Rebuttals
Txacom
Islamabad,Asia,
Pakistan
THIS IS AN ABSOLUTE LIE!:TXACOM Enterprises's Legal Department
#2REBUTTAL Owner of company
Wed, April 22, 2009
TXACOM ENTERPRISES is a bonafide offshore Call Center, which has successfully been servicing the Merchant Processing industry since the past 3 years. This is the first time in the company's history a Client has claimed to be not satisfied and gone to the Extent of ilegally Defaming a company without substantial proof. We have a complete record of proof as to what was delivered and all the recorded phone conversation made to the Client and on Behalf of the Client to potential Leeds. TXACOM Enterprises generates potential Sales Leeds for its clients, but does not guarantee Sales as per the Contract Signed between both the parties. This Client failed to Close Leeds, out of frustration blamed it on us wihtout proof. We have taken this false Charge very seriously, we are working on pursuing this in the court of Law, under the United States Defamation Laws, where we will be holding the accused liable for Losses and damages. We will also post the outcome of the legal action here. We have also recently found out that the client has been involved in the resale of our leeds, which is a violation of the legal terms. TXACOM's Policy has always been Client Satisfaction during the past three years, always being very flexible towards client needs, which sometimes goes beyond contractual limitations. TXACOM Currently Services over 13 Clients. Since we have our legal Team fine tuning the legal action to be taken soon, we cannot mention the Client's name and the crystal clear proof we have. TXACOM Enterprises's Legal Department
