- Report: #1372165
Complaint Review: Uber - San Francisco California
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Author Confirmed
Why?
Uber
1455 Market St San Francisco, 94103 California, USA
Phone:
(415) 986-2715
Web:
https://www.uber.com/
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Uber UberTechnologies inc Unethical Business Practices San Francisco California
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On March 29 I took a Uber trip, unaware to me Uber never charged me for the trip. Now on 05/05/2017 Uber decides to debit my account 25.04 resulting in a 30.00 NSF fee. I was never notified in writing that there was an issue with the payment, i never received any notice all I got was a charge on my account supposedly due to a technical error. Ive requested the amouht be refunded as they never asked the consumer if it would be ok to charge. Now they've throen off my whole account with a big F U! I have gone back and and forth with Uber to get the charge refunded and if there was a problem they should not have waited almots 2 months to take the money. Then they state well its your bank nope money was in there then your going to lie about it I checked with my back already and my account was well full around that time . But Uber preferes to rip off customers for 25.04 and nsf fees due to their error but wont resolve it. Im not letting this go if I have to call the CEO Travis Kalanick and write a letter and go to my bank and every avenue to get this resolved I will. 55.24 is worth it to me. They should have notified by writing something not just gone in my account 2 months later without prior notice. I will never use Uber again their customer service is absolutely horrible and they do not care about the consumer just their pockets so I'm struck with a negetive bakance and they sit high on the hill Unethical Bastards. I will fight this tooth and nail. If i have to personally find a way to California myself.
