- Report: #1213708
Complaint Review: UBF Ultra Body Fitness Allen Tx - Allen Texas
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UBF Ultra Body Fitness Allen Tx
605 w mc dermot dr Allen, 75013 Texas, USA
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UBF Ultra Body Fitness Allen Tx The UBF Manager had been very persistent on making me sign up for personal training at the very first day I inquired about Fitness Connection.
The UBF Manager had been very persistent on making me sign up for personal training at the very first day I inquired about Fitness Connection. I told him I was not sure because of my work schedules. He told me it is okay since they will give me a free session. Took my credit card information and made me sign documents assuring me it is okay to cancel if I am not interested. I told him I am not ready for this so called personal training since immy work schedule is too hectic. Told me he will cancel it. Until I recieved letters telling me I owe them big amount of money. I called customer service and told them they even charged me for some training service I never used, yet the customer service person keep telling me you signed a contract. Despite the explaination I told the customer service rep they still kept billing me until now. I thought they were honest people since they are dealing directly with people's health. They were just after of money. They never cared to listen to customers complain. Very disappointing.
