- Report: #595553
Complaint Review: UCB - United Collection Bureau - Toledo Ohio
Reported By:
Ticked Off -
, North Carolina, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
UCB - United Collection Bureau
5620 Southwyck Blvd Toledo, 43614 Ohio, United States of America
Phone:
800-210-0836 x63681
Web:
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UCB - United Collection Bureau, Shirley et al UCB has been harrassing my 80-year old parents for MY "debt"! Toledo, Ohio
UCB has been calling and harassing my eighty-year parents in Indiana over a "debt" that my parents have absolutely NOTHING to do with. I have not lived with my parents for more than 30 years, and yet this company has been calling them repeatedly, even though their number is registered on the National Do Not Call Registry. My parents live in Indiana, and I live in North Carolina, but UCB seems to think that it's just fine to call and harass a couple of innocent elderly people over something that has nothing to do with them.
UCB has also barraged my home phone, filling up my voicemail, and they repeatedly called me at work, at an UNPUBLISHED number, which I never gave to ANYONE at any credit card company. We are not supposed to receive personal calls at work, so I never give that number out. When they called, I disconnected the phone until they stopped calling, which took months.
I don't know WHAT underhanded, sneaky methods they have used to get that number or my parents' number, but I suspect that they have engaged in illegal activities to do it. I KNOW they have engaged in illegal activities in calling my parents, and I plan to report them to the NC Attorney General because of that. I will probably have to report them to the Indiana Attorney General as well, since that is where my parents reside.
I know that they use different phone numbers from which they make their calls, and some of them show up on my caller ID as "unknown caller", "no name", "no caller ID", etc. They also have about 6 or 7 different numbers that HAVE shown up on the caller ID, so there's no telling the size of the army of people they have out there harassing people.
I told UCB's "Shirley" today that if they call my parents one more time, they will be reported for violating the Do Not Call Registry rules, which means they will be fined $1000 per call. I am reporting them anyway, just because the way they operate, they probably don't think I'm serious, but they will find out just how wrong they are. If more people will do this, at least maybe UCB will stop calling innocent people who don't have a thing to do with any collection account. From reading other peoples' reports, I see that this seems to be a common practice for them. I'm going to do my best to stop them.
UCB has also barraged my home phone, filling up my voicemail, and they repeatedly called me at work, at an UNPUBLISHED number, which I never gave to ANYONE at any credit card company. We are not supposed to receive personal calls at work, so I never give that number out. When they called, I disconnected the phone until they stopped calling, which took months.
I don't know WHAT underhanded, sneaky methods they have used to get that number or my parents' number, but I suspect that they have engaged in illegal activities to do it. I KNOW they have engaged in illegal activities in calling my parents, and I plan to report them to the NC Attorney General because of that. I will probably have to report them to the Indiana Attorney General as well, since that is where my parents reside.
I know that they use different phone numbers from which they make their calls, and some of them show up on my caller ID as "unknown caller", "no name", "no caller ID", etc. They also have about 6 or 7 different numbers that HAVE shown up on the caller ID, so there's no telling the size of the army of people they have out there harassing people.
I told UCB's "Shirley" today that if they call my parents one more time, they will be reported for violating the Do Not Call Registry rules, which means they will be fined $1000 per call. I am reporting them anyway, just because the way they operate, they probably don't think I'm serious, but they will find out just how wrong they are. If more people will do this, at least maybe UCB will stop calling innocent people who don't have a thing to do with any collection account. From reading other peoples' reports, I see that this seems to be a common practice for them. I'm going to do my best to stop them.
2 Updates & Rebuttals
PabloDiegoJose
USACertified Letter
#2Consumer Suggestion
Thu, September 02, 2010
Send them a certified letter return receipt requested.
Dear UCB:
It is inconvenient for me to receive any calls. You have my parents phone number (XXX-XXX-XXXX) which I cannot be reached please remove it from my file. You have my home, cell, and work number. I cannot get calls at work, and all calls received are inconvenient. Please communicate to me only in writing.
Thank you,
Consumer
Take a look at the FDCPA & TCPA. Good luck!
Robert
Irvine,California,
U.S.A.
Some Information...
#3Consumer Comment
Thu, April 22, 2010
First of all the Do Not Call list has nothing to do with Collection Agencies. That strictly deals with "marketing" calls. So if you start talking to them about the Do Not Call list all they are going to do is laugh and know that you have no clue what you are talking about.
Now, what they are bound by is the Fair Debt Collection Practices Act(FDCPA). These are the regulations that Collection Agencies must(but often times don't) follow. If they violate any provision of that you can take them to Civil Court and sue them for $1000.
It is NOT illegal for them to contact your parents, or anyone else they have a reasonable belief that knows where you are, in order to try and find you. But if they do anything more than just say that they need to talk to you, that is a violation. Such as if they say that they are a Debt Collector and you owe a debt, they have violated the FDCPA. But if they just say that it is a "personal" matter, they have not.
If you want them to stop calling you need to send them a "Cease Communications" letter. There are many samples you can search for through your favorite search engine.
That will not make the debt "go away", it just keeps them from calling you unless they decide to take further action. Such as filing a suit against you. If you are disputing the debt you need to send them a Debt Validation letter. This then requires them to "validate" the debt in order to be able to continue to attempt to collect it. As with the Cease Communications, you can find several sample DV letters.
