Batman
Massachusetts,#2Author of original report
Mon, July 29, 2013
I think you're overreacting a bit. You did not pay for 3 and only get 1... it sounds like you pay the same shipping rate whether the bottle has 30 days or 90 days in it or maybe you pay the same co-pay on a per-prescription basis as opposed one based on the size of prescription. If that's the case, you were not overcharged nor were you ripped off.
Sure, it works to your advantage to buy in bulk because you save on stuff like shipping and copays, but it doesn't mean you're being taken advantage of when you decide to take a lesser supply either. Also, the rates of service are clearly available before any payment is made and that is your time to ask questions. You asked for a 90 day refill and they legally couldn't fill it for you so they told you what they could do and left the choice to you. You opted for the smaller supply to get you through until the refill was approved... pretty straightforward stuff here and certainly no harm, no foul on the part of the retailer.
You should learn to be more reasonable and take some responsibility for your actions. Saying you paid for 3 but only got 1 is not just an inaccurate twist of the truth, it's a bold faced lie designed to gain attention. Grow up.
Batman
Massachusetts,#3Author of original report
Sun, January 15, 2012
It took some time but I have now been provided with digital copies of each movie I bought that now work. (through iTunes) I was provided a code for Harry Potter immediately after my initial report via email but for some reason, Green Lantern didn't have "codes" and a disc had to be mailed. I just received it and though I haven't downloaded it yet, I'm confident it will work. (and if not, I'm done with this anyway, lol)
I freely admit that I don't like Ultraviolet and will likely never use it so please remember that since this report is full my personal opinions, it is biased accordingly. I also think that until Ultraviolet makes their advertising clearer and straightens out their technical problems, many more will end up as frustrated as I am with their "service".
However, with all that being said, their customer service people did eventually get the job done and at the end of the day, that's what counts, isn't it? So though I don't believe in their product, I do believe they will do their best to take care of those who do.
Do your research before buying and good luck!