- Report: #1360500
Complaint Review: unified caring Premier Series - Internet
Reported By:
pauline -
Bellefonte, Pennsylvania, USA
Submitted:
Updated:
-
Author Confirmed
Why?
unified caring Premier Series
Internet, USA
Phone:
877-693-9089
Web:
www.Unified caring.org
Categories:
Business Rating:
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unified caring Premier Series UCA freedom Series Not a health insurnce plan. Only a discount plan for sickness and accident addison texas
thought i was getting a health insurance plan instead i received a discount plan only covering sickness and accident.
1 Updates & Rebuttals
Regina S
Syosset,New York,
USA
More than a discount.
#2UPDATE Employee
Fri, July 21, 2017
Dear Pauline,
Unified Caring Association (UCA) is dedicated to total client satisfaction. Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved. We strive to exceed expectations with our customers. As a policy and in practice, The UCA is committed to addressing and resolving all issues.
Memberships contain various consumer savings benefits including both insurance and non-insurance benefits. Members are emailed a fulfillment email outlining the log on process to view their membership materials immediately upon joining the association. They are informed during the enrollment process that the insurance benefits included in the association membership are not Major Medical. Association members also have a 30-day cancellation period during which members may call and cancel and receive a full refund.
Once again, we are disappointed that you were not content with the membership benefits that you purchased. Please contact customer service at (855) 556-5053, so that we can assist you in this matter and hopefully find the perfect solution.
Sincerely,
Regina Schreiner
Compliance and Customer Coordinator
