I got screwed
winter park,#2Author of original report
Wed, August 27, 2008
First: I did not have the users email, the users email is as follows. [email protected] Next, the file that Channel 9 (WFTV) has opened up. Date August 15th, FILE NUMBER: 08-JJ-12 Dear Customer Relations Manager: We have been contacted by a consumer who has a concern about a product/service purchased from your business. The consumer is hoping you will be able to review the issue, so it could be resolved. Has my name/contact information/phone number. Complaint according to the consumer: Customer claims paint job created serious flaking and over spray issues. With that they gave me a letter to follow up with if the individual Martin did not get in touch with me. I assume he had received the letter by now, as it was sent on the 21st (as post marked) on the envelope. Martin has not returned my calls for my receipt, has not returned any calls in regards to my car - I have since received two more estimates that said the work that was done was horrible. Same things others have stated. I asked the one body shop last Friday if they could tell where my car was painted recently and what was wrong. The individual came out and immediately asked me about the right front of my car and the hood. After looking at it, he stated he could see where one may think it's rock shops and thats a great excuse. However you can tell by looking at the left fender (drivers side) that it has only a couple of rock chips - and that was the original paint on the car. When he popped the hood he pointed out where they had painted part of the car orange (about 1 inch by 1 inch) - MY CAR IS RED by the way. He asked who did it, and I with held honestly. He told me that there is no way any of his guys would let the car roll off with orange paint on a brand new piece of body work. Second he stated that the lower valence that was heavily faked off should have never worn that way if the work was done properly. He then stated (funny he should do so) that I should contact Ripoffreport.com and place a ad up. I just want this guy to pay to have my work done correctly by an individual body shop that will do this work professionaly. I don't trust my car in their hands again. Not after all of this. As well, a rental car for the period that it's in the shop. Since the insurance company already paid for it.
I got screwed
winter park,#3Author of original report
Thu, August 07, 2008
I just called the body shop (Unique Custom Paint & Body - Downtown Orlando) and asked Jackie about my receipt. She stated she spoke with Martin L. Sobers (Owner) of the shop and that he said "nothing about it." I asked what she meant about that - and she stated he said "nothing." She then said I could talk to him when he was there, as I have before and I know I would get the run around from him. I indicated to her that I needed this receipt today. I figure at this time, I need to contact the 3 news organizations here in Orlando, the BBB, and the Federal Trade Commission. This is getting to be redundant. I cant believe that a company is run this way!
I got screwed
winter park,#4Author of original report
Thu, August 07, 2008
I just called the body shop (Unique Custom Paint & Body - Downtown Orlando) and asked Jackie about my receipt. She stated she spoke with Martin L. Sobers (Owner) of the shop and that he said "nothing about it." I asked what she meant about that - and she stated he said "nothing." She then said I could talk to him when he was there, as I have before and I know I would get the run around from him. I indicated to her that I needed this receipt today. I figure at this time, I need to contact the 3 news organizations here in Orlando, the BBB, and the Federal Trade Commission. This is getting to be redundant. I cant believe that a company is run this way!